We Rely on over 200 Volunteers
Our amazing volunteers allow us to provide vital support to over 15,000 older people and their families every year.
We have a large number of different types of role available across the organisation, which all contribute to achieving our goal of making East Sussex a great place to grow older.
If you feel you can spare the time to help, get in touch with us or fill in an application form.
We have office based roles that are focused on providing information to our clients, and assisting with the day to day running of the office.
- Community Navigator Support (Role Details | Service Details)
- Macmillan Information Network (Role Details | Service Details)
- Scams Prevention and Support (Role Details | Service Details)
- Information Hub Assistant (Role Details | Service Details)
- Information and Advice Outreach (Role Details | Service Details)
- Information Centre Volunteer (Role Details | Service Details)
These roles are focused on arranging and managing group based activities to ensure our clients can meet and socialise with each other.
These roles provide an opportunity to assist our clients with managing their healthcare to enable them to live as safely and independently as possible. This can be via delivering direct care services or providing information.
Volunteer Frequently Asked Questions
Who Can Volunteer?
We welcome volunteers aged 18 (*this age limit is currently under review) and above who have relevant skills and experience and a willingness to learn.
How Much Time Do I Need to Commit?
Most of our volunteer roles require a regular commitment of 2 hours or more per week. Please see each individual role description for details of how much time we need from you.
What Can I Expect from Volunteering at Age UK East Sussex?
Volunteering is a great way to use your existing talents to help others and contribute to your local community. It can be beneficial in developing work based skills if you are studying or job seeking and is particularly beneficial for those looking to go into care work, older people’s care or the charity sector.
As a Volunteer, You Will:
- Make a meaningful difference to older people in East Sussex.
- Gain new skills and experiences,
- Meet new people.
- Have a named supervisor who will support you throughout your volunteering journey.
- Receive any necessary training and support for your role.
- Receive our newsletter for volunteers.
- Be invited to our annual celebration of volunteers.
- Be part of the fabulous team of volunteers and staff at Age UK East Sussex.
What Do Volunteers Do?
Volunteers are involved in all aspects of our charity from being a trustee to an administrator and our MacMillan Home from hospital service. Our roles change depending on need. Details of current roles can be viewed on our website.
Will I Have to Pay My Own Bus Fare or Petrol Costs?
No, all reasonable travel expenses that arise from volunteering are reimbursed. This includes public transport within the city and petrol costs if you use your car in your volunteer role.
Can I Claim Benefits While Volunteering?
Yes, volunteering does not affect your benefits as you will not be receiving payment other than travel expenses if appropriate. You will need to let the Job Centre know that you are volunteering and must abide by the conditions set out by them.
Do I Need Any Skills or Qualifications?
Most volunteer roles don't require qualifications, but we do need people that have suitable skills to enhance and support the work we do with older people. All volunteers receive a thorough induction and support to undertake their role. Training is also available where appropriate.
Will I Have to Complete an Application Form or Have an Interview?
Yes, we ask all people who are interested in volunteering with us to attend an informal interview. This is a two way process that enables us to find out more about you and see if you are suitable for the role and also allows you meet us and see if our volunteer roles meet your needs and interests.
What Training and Support Will I Get?
All volunteers receive a thorough induction to their role with their role supervisor prior to or on their first day of volunteering.
We also offer training on Manual Handling, First Aid and Safeguarding.
Are Childcare Costs Covered?
No. Unfortunately, we don’t currently have the resources to cover childcare costs.
What Volunteering Opportunities Are There for Students?
Most of our volunteer roles are suitable for students as long as you have availability in your timetable during the week.
Can I Leave If I Don't like It?
Yes - of course you can. However, we would ask that you speak to the Volunteer Co-ordinator first to see if anything can be done to improve your experience, such as changing your role to something you find more enjoyable.
How Do I Apply?
- Look through our Current Volunteer Roles.
- Complete the online application form.
- The Volunteer Co-ordinator will contact you for an informal chat.
- You will be invited to an informal no commitment interview.
At the Interview You Will:
- Find out more about our charity and the types of volunteer roles available.
- Discuss your relevant skills, experience and what you hope to gain from volunteering.
- Have the application process explained to you in more detail.
- Complete a Volunteer Application form. PLEASE NOTE: because of the sensitive nature of the work we do, we will ask you for a reference. Some roles also require a DBS background check. https://www.gov.uk/government/organisations/disclosure-and-barring-service/about
- If your application is successful, we will contact you to make arrangements for start dates etc.
We place great value on our volunteers, who bring so much to the organisation. Their time, energy and commitment are recognised and greatly appreciated.
Age UK East Sussex has been awarded the Investing in Volunteers accreditation. This shows our commitment to all our volunteers and how we recognise that it is their energy, time and commitment which makes our organisation.
If you have a role in mind and are able to spare the time, please click here to fill in an application form. Upon completion, we will get back to you as soon as possible.
If you are unsure of what role you could undertake with us, that is not a problem; we can arrange for you to chat with one of our volunteer coordinators to pinpoint a role for you. Feel free to send us an introductory e-mail to email@example.com or give us a call on 01273 476704.
Get in Touch
Apply for a Volunteer Role
You will be taken to a secure online form which upon completion will be forwarded to our Volunteer Coordinator; they will look to contact you as soon as possible.
Above is our Volunteer Application Form in document form; feel free to download, complete and return to us when you are able.
If you have any questions about our volunteer roles, or wish to return an application form, feel free to contact us on:
Phone: 01273 476704
Age UK East Sussex
1 Faraday Close