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  • Apply online now

    To apply for a retail volunteering role, head to our volunteering portal and type in the postcode where you would like to work and apply! 

    Thank you for volunteering with Age UK East Sussex 

  • Contact Us

    If you have any questions about our volunteer roles please feel free to contact us on:

    Phone: 01273 476704

    Emailvolunteers@ageukeastsussex.org.uk

    Address:
    Age UK East Sussex
    Faraday House
    1 Faraday Close
    Eastbourne
    BN22 9BH

Purpose of Role

To assist the Shop Manager in the running of an Age UK East Sussex Charity Shop.

Role of the Volunteer

  • To assist the Shop Manager in sorting, sizing and tagging donated goods.
  • Replenish stock in the shop as required.
  • Assist in keeping the shop clean and tidy.
  • Assist customers in a polite and friendly manner.
  • Operate the till.
  • Undertake other tasks as required by the Shop Manager.

Skills and Attributes Needed

  • Trustworthy and reliable.
  • Patience and tact.
  • Good communication and interpersonal skills.
  • Basic numeracy skills.
  • A pleasant and friendly manner.
  • Ability to act on own initiative.
  • Enjoy working as part of a team.

As a Volunteer We Would Ask You To:

  • Be available for volunteering at a regular time each week.
  • Adhere to Age UK East Sussex confidentiality and equal opportunities policies maintaining discretion and confidentiality at all times.
  • Be reliable and conscientious.
  • Attend all training and information days and group meetings.
  • Participate in regular one to one supervision with your line manager.
  • Exercise patience and understanding when dealing with customers.

As a Volunteer We Will Offer You:

  • An induction and ongoing training with support sessions if required.
  • Reimbursement of out of pocket travelling expenses.
  • Full recognition of the time, energy and skills volunteers freely give - for example long service and merit awards.
  • The opportunity to be part of a friendly team.
  • Respect for volunteer’s limitations, both in time and emotional involvement.
  • The opportunity to meet other volunteers and attend occasional social events.
  • The opportunity to be involved in the planning and development of Age UK East Sussex.
  • Appropriate insurance cover - to protect you whilst you are acting on behalf of Age UK East Sussex.
  • The opportunity to enhance your skills in a retail environment.
We place great value on our volunteers, who bring so much to the organisation.  Their time, energy and commitment are recognised and greatly appreciated.