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Age UK Birmingham and Age UK Sandwell would like to thank everyone who has already given to our appeal, this really helps creating a lifeline for those most at risk in our City and Borough.


Emergency Support Services:


Telephone Information & Advice Service:

Supporting older people with ongoing issues and concerns around welfare, benefits and access to other statutory and social services.


Telephone Befriending Call Service:

Providing twice weekly calls from one of our dedicated volunteers to offer reassurance and comfort over the coming weeks, also to identify any additional health and wellbeing needs and refer on to our professional support teams and other referral agencies as needed.

Community Support: 

Providing and/or identifying locally available support for citizens including referrals to established channels of obtaining essential supplies (including shopping services, food banks, religious organisations etc.) and other support service including general advice and guidance, befriending services, buddying, online socialising etc. 

For any of the above services please contact us by:


or call   0121 437 0033   Monday to Friday 9:30am - 4pm

Please will you support Age UK Birmingham and Sandwell with a donation right now?
It means that we will have the cash flow to respond to dealing with Coronavirus, even if that means changing around our services. If you can help us to scale up our efforts to respond to this crisis, please click below:

Please keep checking back here as well as our Twitter account and Facebook page (see links below) for further updates.


Service Disruption

With the recent announcement from Central Government with regard to COVID-19 ("Coronavirus"), we now need to make a change to the way we deliver some of our services. It’s with regret and concern for the safety of our older people that we will pause the delivery of community based accessible activity.

Unfortunately we will have to suspend all face to face information and advice services, which means the usual outreach Information and Advice sessions at locations across the Borough will not operate.

Our Information and Advice service will continue over the telephone on 0121 437 0479, and we are getting to calls as fast as we can - please only use this line for the Information and Advice service and not general enquiries.

We are currently looking at other ways we can support the older population and would invite anyone interested in volunteering to contact us, so that we can develop our plan based on the number of volunteers available. Please either email for the attention of the Volunteer Manager or call as follows;

For volunteering or other general enquiries please contact us by emailing if you are able to 
or telephone: 0121 437 0033 only if you cannot send an email.


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Call Age UK Sandwell

0121 437 0033 0121 437 0033

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