Woodside Dementia and Wellbeing Hub Co-ordinator

JOB DESCRIPTION

Post Title: Woodside Dementia and Wellbeing Hub Co-ordinator

Salary/Hours: £24,992.76, 37 hours per week. Monday-Friday

Contract: 12 month fixed term contract

Department and Service: Woodside Dementia and Wellbeing Hub

Responsible to: Operations/Services Manager

Purpose of the Post:

The purpose of the post is to provide administrative and organisational support for the Woodside Dementia and Wellbeing Hub programme of activities and/or external work streams. The post holder will act as a first point of contact for all internal and external enquiries about the Dementia Hub and the other agencies within it. The post holder will support the manager to monitor the progress of the hub, highlighting any gaps or areas for improvement whilst ensuring its smooth running throughout the week.

Duties and Responsibilities:

To respond to enquiries about the Dementia and Wellbeing Hub from providers, stakeholders, people using the hub and carers etc
To have regular contact and support people using the hub, offering signposting and providing information on hub activity as and when required and providing information as and when required.
To co-ordinate the activity sessions and manage the timetables for the activity sessions
Ensure robust and effective administrative processes are in place to facilitate the smooth running of the Dementia and Wellbeing Hub.
To undertake administrative duties as required, including but not limited to filing, photocopying, sorting post etc
To maintain the health and safety workbook and being aware of hub risk assessments and disseminating these where appropriate
To ensure information/newsletters/bulletins are published and shared in a timely manner, in an appropriate format for a diverse audience using a range of media formats.
To monitor and record performance figures and produce reports as required relating to the Dementia and Wellbeing Hub usage
To arrange meetings and agendas for the Woodside Wellbeing and Dementia Hub stakeholders and record and distribute the minutes
To establish network with outside agencies, partners and stakeholders and ensure that practice is good and in line with regional developments, implementing changes as necessary
To monitor donations to the Dementia and Wellbeing Hub ensuring monies are accurately logged and monitored and reconciled.
Support and assist with fundraising
Be aware of the whereabouts of people using the hub
Where needed, respond to anyone in distress and offer a caring and compassionate approach and refer/ signpost to the appropriate service
Work collaboratively with agencies within the hub and promote the hub and the services it provides

Corporate Responsibilities:

We will make every reasonable effort to supply the necessary employment aids, equipment or adaptations to enable employees to perform the full duties of the job in accordance with the Equality Act 2010 where a post holder is disabled.

You will:

Demonstrate a commitment to the principles of equality of opportunity and fairness of treatment in relation to employment issues and service delivery.

Respect all confidentialities and principles and practices of the Data Protection Act.
Comply with Health and Safety policies and legislation.
Be committed to continuous personal development.
Demonstrate a commitment to the safeguarding of children and vulnerable adults, highlighting any areas of concern with the appropriate service and adhering to our policies relating to these issues.

The above duties and responsibilities cannot totally encompass or define all tasks which may be required. The outlined duties and responsibilities may, therefore, vary from time to time without materially changing either the character or level of responsibility: these factors are reflected in the post.

PERSON SPECIFICATION

	Essential x	Desirable x
QUALIFICATIONS:
NVQ 4/Diploma level in Business Administration or equivalent demonstrable knowledge and experience		x
ITQ Level 2 or equivalent	x
Key skills in literacy and numeracy Level 2 or O Level/GCSE in Maths and English grade C or above	x
KNOWLEDGE & EXPERIENCE
Demonstrable experience of providing administrative, secretarial or project support within an office or project environment	x
Demonstrable experience of successfully undertaking a range of tasks including: · Planning · Monitoring essential tasks and taking appropriate action · Meeting deadline	x
Experience of organising meetings/ conferences/workshop		x
Knowledge and awareness of Dementia and other Mental Health conditions	x
Experience of working with people diagnosed with dementia and carers	x
Experience in administrative procedures and ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.	x
IT literate using Microsoft Office applications (Word, Excel and Outlook	x
Ability to time manage, prioritise and organise effectively	x
The ability to work in partnership with clients, Carers and colleagues.	x
Commitment to achievement of good outcomes for vulnerable people.	x
Commitment to further own personal & professional development.	x
Analytical skills sufficient to interpret new policy and guidance.	x
Good written and verbal communication skills.	x
Ability to work on own initiative and work effectively as leader of a team.	x

Closing Date for applications: 27th August 4.30pm

To apply please complete the application form and email it to anne.sykes@ageukteesside.org.uk

These posts are subject to DBS Enhanced Disclosure

CVs will not be accepted

Age UK Teesside is an Equal Opportunities Employer

Reg. Charity No. 702714. Reg. Co. No. 2152353