Information & advice drop in sessions at Lilestone Community Hub

Age UK Westminster
Beethoven Centre
Third Avenue
London
W10 4JL
United Kingdom

Email: enquiries@ageukwestminster.org.uk
Telephone: 020 3004 5610

Every Thursday, 10am–12pm
Starting 20th November
📍 Lilestone Community Hub, 4 Lilestone Street, London, NW8 8SU.

Available in English and Arabic. We provide free, independent advice and information for older people on all aspects of life. Our Advice Team can assist with:

- Welfare benefits and income maximisation
- Charitable grants and Debt/money management
- Housing
- Health and social care needs
- Consumer related issues such as utility bills
- Correspondence help
- Assistance with form filling
- Taxi card applications
- General signposting
- Disabled parking badge applications

No appointment needed — just drop in for friendly, confidential support.
Come along, have a chat, and get the help you need.

Case studies

At Age UK Westminster we offer free drop in sessions throughout Westminster for our clients in need of some information and advice, Priscillia explains her recent experience with this vital service below.

https://www.ageuk.org.uk/westminster/our-services/information-and-advice/case-studies

Information & Advice Service

Age UK Westminster is a delivery partner for the "Westminster Advice Services Partnership" focused on the delivery of advice services to older people in Westminster. We provide "drop-in surgeries" and appointments at community locations across the borough; outreach into the community, home visits for those, download the below leaflet to find out more.

https://www.ageuk.org.uk/bp-assets/globalassets/westminster/information-and-advice-leaflet-3.pdf

Westminster Advice Services Partnership

Age UK Westminster works as part of a consortium of agencies under the umbrella name ‘Westminster Advice Services Partnership’ with our remit being the delivery of the service for older people in Westminster.

https://www.ageuk.org.uk/bp-assets/globalassets/westminster/information-and-advice-leaflet-3.pdf

Financial assistance

The Winter Fuel fund for people born before 23 September 1958 and no longer eligible for the Winter Fuel Payment is open from 19th May 2025 until 13th March 2026 although it may close earlier, or for periods if demand is high.

The current fund is for people who did not receive a Winter fuel fund or Winter Fuel Payment in winter 2024.

For more information about the fund, please click on the link below.

Applications are through Age UK Westminster, enquiry line 020 3004 5610 Monday-Friday 10am-2.00pm

https://www.westminster.gov.uk/cost-of-living-support/household-support-fund