Information and Advice Surgery drop-in - The Abbey Centre
- Location: The Abbey Centre
- Price: Free
Please note, this service is not available outside Age UK Westminster - Head Office's catchment area.
Email: enquiries@ageukwestminster.org.uk
Telephone: 0203 004 5610
Age UK Westminster offers a free and confidential information and advice service for older people, their families and carers.
No appointment necessary. Drop-in service
What we do
We provide free, independent advice and information on any aspect of life for older people.
What specifically can we help you with?
The Advice team cover a wide remit. They will be able to assist you directly with:
Advocacy
Welfare Benefit entitlements
Taxi Card Applications
Food bank referrals
Charitable Grants
Correspondence
Individual Budgets
Pensions
Utility Bills
We have benefits advisers working throughout the City of Westminster.
Case studies
At Age UK Westminster we offer free drop in sessions throughout Westminster for our clients in need of some information and advice, Priscillia explains her recent experience with this vital service below.
https://www.ageuk.org.uk/westminster/our-services/information-and-advice/case-studies/
Information & Advice Service
Age UK Westminster is a delivery partner for the "Westminster Advice Services Partnership" focused on the delivery of advice services to older people in Westminster. We provide "drop-in surgeries" and appointments at community locations across the borough; outreach into the community, home visits for those, download the below leaflet to find out more.
https://www.ageuk.org.uk/bp-assets/globalassets/westminster/information-and-advice-leaflet-3.pdf
Westminster Advice Services Partnership
Age UK Westminster works as part of a consortium of agencies under the umbrella name ‘Westminster Advice Services Partnership’ with our remit being the delivery of the service for older people in Westminster.
Financial assistance
The Winter Fuel fund for people born before 23 September 1958 and no longer eligible for the Winter Fuel Payment is open from 19th May 2025 until 13th March 2026 although it may close earlier, or for periods if demand is high.
The current fund is for people who did not receive a Winter fuel fund or Winter Fuel Payment in winter 2024.
For more information about the fund, please click on the link below.
Applications are through Age UK Westminster, enquiry line 020 3004 5610 Monday-Friday 10am-2.00pm
https://www.westminster.gov.uk/cost-of-living-support/household-support-fund