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Wellbeing Checks with Meals

Our Wellbeing Checks with Meals service is available for lunchtime deliveries to homes in many areas of Wiltshire and Swindon on every day of the year (except Christmas day) and has been specifically created for older people. Our friendly, trained staff carry out a wellbeing check, as well as delivering a hot lunchtime meal. For many customers, our team may be the only person they see that day, providing valuable reassurance and peace of mind for families and loved ones that someone is checking in regularly.

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Each newsletter is packed with news about our charity, useful links, event information and advice for older people

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Age UK Wiltshire | Headlines

Carers Together Wiltshire's first Annual Service Report is here!

We’re pleased to share the Carers Together Wiltshire Annual Service Report 2024/25, highlighting the partnership’s first year of supporting unpaid carers across Wiltshire.

Carers Together Wiltshire is a partnership between Age UK Wiltshire, Community First, Beyond Dementia, Wiltshire Service Users Network, Citizens Advice Wiltshire and Wessex Community Action.

Working with Forward Carers and Youth Action Wiltshire, the service has helped more than 1,100 carers access advice, guidance and practical support. The report showcases how local organisations are working together to build stronger, more carer-friendly communities.

Read the full report here

Check out what's new in 2026:

Home Clearance with Heart

We've teamed up with local reuse charity KFR to launch Home Clearance with Heart - a new, affordable, and environmentally conscious house clearance service. Designed to ease the emotional and financial stress of clearing a home, the service only charges for items that can’t be reused, with all usable goods donated to support local people in need.

“This compassionate, eco-friendly approach means unwanted items get a second life while supporting our work with older people,” said Sarah Cardy, CEO of Age UK Wiltshire.

Email: homeclearance@ageukwiltshire.org.uk

Find out more

Donate to our Charity Shops

We have recently opened new Charity Shops in Marlborough, Salisbury, Bradford-on-Avon and Devizes, all of which require your good quality, clean donations. If you cannot make it to one of our shops, you can fill out our collection form. Find out more about donating to us by clicking on the link below.

'Supporting an Older Person, One Donation at a Time.' 

Find out more about our shops

Donate to us

Over State Pension age? Find out more about Pension Credit and the Winter Fuel Payment.

Pension Credit is an ever essential lifeline for many older people managing rising energy costs. It's important to check your Pension Credit eligibility as it can grant you access to additional financial support. 
 
The Winter Fuel Payment is an annual payment to help you with heating costs during the colder months. You must have reached State Pension age. Your Winter Fuel Payment will be recovered through the tax system if your taxable income is over £35,000.

Find out more about Pension Credit

Read our latest News & Views newsletter, and Guide to Later Life

If you're looking to find out more about what we do in the community, the services we offer and how we can help you or your family, take a look at our latest publications below!

Our ninth issue of our quarterly newsletter, sharing more of what we do and who we are. 

Age UK Wiltshire News & Views, Issue 10

A guide to Age UK Wiltshire's services, as well as information on care options and providers is available in our popular Guide to Later Life.

Guide to Later Life in Wiltshire and Swindon, Issue 6

Our services at a glance

Looking for information or advice?

Our Information & Advice team offer free and confidential information and advice on a range of subjects, including; benefits and money, organising care and support, housing, and travel needs.

Are you feeling isolated or lonely?

We can help you find social groups, activities and services available in your local community. We want to help people stay connected, but also remain independent.

Looking for services at in your community?

We can provide information and guidance help you find services and traders in your area like shopping, domestic help, tradespersons, gardeners.

Find us on the high street

Our shops

Our shops raise vital income that enables us to support local older people in Wiltshire. We currently have three locations: Marlborough, Salisbury and Bradford-on-Avon. Find out more about our shops below.

Donate

Our charity shops require your good quality, clean donations. If you cannot make it to one of our shops, you can fill out our collection form. Find out more about donating to us by clicking on the link below.

Volunteer

Our dedicated charity shop volunteers kindly assist us with the day-to-day running of our store and the money raised helps further our mission to support older people in the local community.

Your most common enquiries answered!

We provide free, confidential and impartial advice on a wide range of topics and have created some frequently asked questions to cover the things we get asked about most often - from benefits to care and lots in between.

Frequently asked questions

The Rising Cost of Living

Many people are finding it difficult to keep up with the changes to our cost of living but there is help available.

Our Information & Advice guidance can help with maximising your income and explaining what benefits you may be entitled to.

Benefits and Money Advice

You can also visit the links below for help from your local authority on cost of living support, including details of food banks and community larders in your local areas.

Wiltshire: Community Food Providers website

Wiltshire: Cost of Living website

Swindon: Cost of Living website

Ways you can support us

Volunteer your time and skills

We rely on volunteers to support and deliver our services to local older people, and we have a variety of voluntary roles available.

Give us your feedback

We are always interested to hear about your experience using our services and how we can make improvements for the future.

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Call Age UK Wiltshire

0808 196 2424 0808 196 2424

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Our quality marks

 

 

Age UK Wiltshire has achieved the Age UK Charity Quality Standard (CQS).  The CQS is externally assessed by quality assessment experts, SGS

Living Wage Accreditation

At Age UK Wiltshire and Age UK Southampton, we are proud to be an accredited Living Wage Employer, reflecting our commitment to fair pay and the wellbeing of our teams. By offering this accreditation, we are not only supporting the welfare of our staff but also aligning with our values: “person centred, trusted, empowering and ambitious.”

The Living Wage is based on the real cost of living, ensuring our staff are paid enough to meet their everyday needs and cover essentials like housing, food, and transport - providing them with financial security. Unlike the National Minimum Wage, which sets a legal baseline, the Living Wage offers a more realistic rate to support a decent standard of living.