Skip to content
Please donate

Winter Fuel Payment

Winter Fuel Payment is an annual tax-free payment to help with heating costs. Most payments are made between November and December.

How much could I get?

In the financial year April 2020 to March 2021 the payment is:

  • £200 if you’re under 80
  • £300 if you’re over 80.

However, you’ll usually get less if you live with other people who also qualify or if you live in a care home or nursing home and don't get one of the following benefits:

  • Pension Credit
  • Income-based Jobseeker's Allowance
  • Income-related Employment and Support Allowance
  • Income Support.

If you live in a care home or nursing home and receive any of these benefits then you're not entitled to any Winter Fuel Payment.

Am I eligible to claim Winter Fuel Payment?

You may be eligible for Winter Fuel Payment if you meet all the following criteria:

  • you were born on or before 5 October 1954 (to be eligible for the financial year April 2020 to March 2021 – the eligibility birth date changes every financial year).
  • you lived in the UK throughout the qualifying week (for the financial year 2020–2021, this is 21–28 September 2020)

You usually get a Winter Fuel Payment automatically if you receive the State Pension or another benefit, such as Pension Credit (but not Housing Benefit, Council Tax Support or Universal Credit).

If you qualify, but don’t get paid automatically, you’ll need to make a claim.

How can I claim Winter Fuel Payment?

If this is the first year you can claim, or if you’ve never claimed before, call the Winter Fuel Payment helpline on 0800 731 0160. You'll need to know your National Insurance number and your bank or building society details.

You only need to claim once. After this, you should automatically receive a payment every year, as long as your circumstances don’t change.

This year, some people have received a letter including old bank account details, but this shouldn't be a problem. The DWP have the correct information and payment should still be made to the correct bank account. However, if the notification letter gives the wrong information about eligibility – for example, it states a lower amount than someone is entitled to – or if no notification letter is received, then you should contact the Winter Fuel Payment helpline. 

There's also a slightly longer payment schedule this year. The time between the notification letter being sent and payment being made has increased. If you haven't received a payment this year, that doesn't necessarily mean you won't. However, if you haven't received it by 13 January 2021 you should contact the Winter Fuel helpline. 

What should I do next?

  • Call the Winter Fuel Payment helpline on 0800 731 0160.

For more information call the Age UK Advice Line on 0800 678 1602.
We’re open 8am to 7pm, every day of the year.

What extra money are you entitled to?

Do you know what benefits you are entitled to? Our Benefits Calculator can help you, quickly and easily, to find out what you could be claiming.

Share this page

Last updated: Dec 18 2020

Become part of our story

Sign up today

Back to top