Age UK uses cookies to ensure that we give you the best experience. By continuing to use this site, you are agreeing to our policy. To read more about how we use cookies and how you can control them read our cookie policy
Skip to content
Please donate

Befriending services

Rose and Sarah met through Age UK

Rose wanted someone to chat and have a cuppa with, so she signed up for our befriending service. "It's the best thing that I could have ever done," she says.

At Age UK, one of the ways we try to combat loneliness in later life is through our befriending services. We offer 2 different types:

Call in Time telephone befriending

Call in Time is a national service where a volunteer befriender will phone an older person at an agreed time for a chat.

The older person is matched with a befriender who has similar interests, who will provide friendly conversation and companionship on a regular basis over a long period of time.

Find out more

Face-to-face befriending

Befriending services are available at many local Age UKs. They will often involve a volunteer befriender visiting an older person in their home, perhaps for a cup of tea and a chat, or accompanying them to an activity (such as a trip to a cafe or the theatre). In some cases, a volunteer may accompany the older person to occasional hospital or doctor's appointments.

Contact your local Age UK to find out about their befriending services


  • Please select a search type
  • Please enter a valid postcode

Need some advice?

The Age UK Advice Line is a free, confidential, national phone service for older people, their families, friends, carers and professionals, which is open 365 days a year (8am-7pm). If you're feeling lonely or need some practialy help and support, please call us on 0800 055 6112.


Last updated: Nov 06 2018

Become part of our story

Sign up today

Back to top