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To help us direct your enquiry to the right team at Age UK, please click on the button below which best describes what you’re looking for.

Questions about products

Age Co is the new name for Age UK Products & Services. Visit the ageco.co.uk for contact details about insurance, funeral plans, legal services, incontinence products, personal alarms, bathing and other products.

Coronavirus update

If you are contacting us about coronavirus, please first check our coronavirus information section for all the latest information and updates.

Frequently asked questions


No one should be left behind

As lockdown lifts, you can help us make sure vulnerable older people aren't forgotten. Donate today to help Age UK open doors for our older generation.

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Helping local Age UKs

Age UK has a network of 130+ local Age UKs. These are the ways you can help with their services for older people.

Workplace pensions

Workplace pension schemes are run by employers. Your pension pot is based on contributions taken directly from your...

Doing your shopping

Age UK's information about when and where you can do your shopping during the coronavirus outbreak.

Phone scams

Phone scams and cold calls can be annoying, frustrating, and even threatening. Find out what you can do.

Your wellbeing

Looking after mental and physical health is very important during this period we'll all be spending more time at home.

Power of attorney

A power of attorney is a legal document that allows someone to make decisions for you, or act on your behalf, if...

Connecting digitally

Ways to help older people improve digital skills while at home, including tips on teaching them to use devices.

Staying safe

How to stay safe while self-isolating, including advice on scams and abuse.

PPI complaints

If you want to make a PPI complaint, you have until 29 August 2019. Here's what else you need to know.

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