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Phone scams and cold calls can be annoying, frustrating, and even threatening. Find out what you can do.

If you’re having a problem with your energy company, you have the right to complain.

If you want to make a PPI complaint, you have until 29 August 2019. Here's what else you need to know.

Being scammed can be very distressing, and the impact is often emotional as well as financial. If you've been...

It can be difficult to spot the difference between scam mail, junk mail and offers from legitimate companies.

With the cost of living having an impact on everyone's energy bills, understanding what help is available and which...

When someone dies, there are certain things that have to be done. But this often comes at an incredibly difficult...

If you’re found to have care and support needs after your care needs assessment, you’ll get a care plan. This plan...

Lots of us may have money lying in inactive accounts that we've forgotten about. But it's free and easy to find out...

Older people are often the target of doorstep scammers. Find out how to protect yourself against the fraudsters.

If you can't work because of an illness or disability you might be able to claim Employment Support Allowance (ESA).

If you think a decision made about your benefits is wrong, you can challenge it - and it might be easier than you think.