Contact Age UK

To help us direct your enquiry to the right team at Age UK, please click on the button below which best describes what you’re looking for or try one of our FAQs below.

If you need advice or information on money, care or health, call 0800 678 1602. We’re open 8am to 7pm, every day of the year.

Frequently asked questions

Instead of sending us a message, you might find the answer to your query below

What if I want to call you?

If you want information and advice, call 0800 678 1602
For all other enquiries, call 0800 169 8787
If you want the Media Team, call us on 020 3033 1430 or out of hours on 07071 243 243.

What are your national addresses?

Age UK supports and assists a network of over 150 local Age UKs, which between them provide an extensive network throughout England. The Age UK family also includes Age Scotland, Age Cymru and Age NI.

England

Tavis House
1-6 Tavistock Square, London WC1H 9NA

Phone: 0800 169 80 80

Scotland

Causewayside House
160 Causewayside, Edinburgh EH9 1PR

Phone: 0845 125 9732

Wales

Ground Floor, Mariners House

Trident Court, East Moors Road, Cardiff, CF24 5TD

Ground Floor, Mariners House, Trident Court, East Moors Road, Cardiff, CF24 5TD

Phone: 029 2043 1555

Northern Ireland

3 Lower Crescent, Belfast BT7 1NR

Phone: 028 9024 5729

What benefits can I claim?

The best way to find out is to do a benefits check using our Benefits Calculator.

Find out more

What jobs are available at Age UK?

We have roles available in a variety of areas, covering retail, marketing, fundraising, campaigning and more.

Visit our careers site

What is Attendance Allowance and how do I claim it?

Attendance Allowance is a benefit for older people who may need extra help to remain independent at home, because of an illness or disability.

Find out more

What is Carer's Allowance and how do I claim it?

Carer's Allowance is a benefit for people who spend at least 35 hours a week providing regular care to someone who has a disability.

Find out more

What is Pension Credit and how do I claim it?

Pension Credit is a benefit to give older people some extra money in retirement.

Find out more

What's a Lasting Power of Attorney?

A Lasting Power of Attorney (LPA) is a way of giving someone you trust the legal authority to make decisions on your behalf in the future - either because you no longer want to, or because you lose what's known as 'mental capacity'.

Find out more about Power of Attorney

How do I pay for care?

Paying for care can be a tricky business. There are a few steps you'll need to take to work this out, starting with getting your local authority to carry out a care needs assessment.

Get more information about paying for care