Lines are open Monday to Friday, 8am to 6pm.
The Age Co Personal Alarm Service is provided by Taking Care. (PPP Taking Care Limited) and was previously known as Age UK Personal Alarms.
A personal alarm gives you the freedom to live independently in your own home. With the touch of a button worn around the wrist or neck, you can call the 24-hour Emergency Resolution Centre for help should you have an accident when alone.
At the touch of a button loved ones can be alerted 24 hours a day, 7 days a week, offering peace of mind and reassurance.
"This was the best thing we ever did. Fantastic response and service. We highly recommend having one of these personal alarms."
The alarm pendant has an easy to press button that quickly calls the Emergency Resolution Centre. The friendly team will speak to you through the alarm base unit to arrange help from family, friends or the emergency services at any time of the day or night.
The Age Co Fall Alarm will also detect when you have fallen and automatically call the Emergency Resolution Centre. The Age Co Fall Alarm includes a free personal alarm pendant to use as a back-up.
Personal alarm |
Fall alarm |
|
UK based 24 hour monitoring |
Yes |
Yes |
Detects Falls? |
No |
Yes |
Neck and wrist wearable options |
Yes |
Yes |
Alarm pendant |
Yes |
Yes |
Fall alarm pendant |
No |
Yes |
Includes spare alarm pendant? |
No |
Yes |
Works in the home and garden |
Yes, up to 75 metres / 246ft from base unit |
Yes, up to 75 metres / 246ft from base unit |
Order online or by telephone |
The personal alarm and fall alarm include a base unit that connects to your home telephone socket. If you don’t have a telephone landline, you can still use the service with Taking Care’s landline-free personal alarm or landline-line free fall alarm. These use a multi-network SIM like a mobile phone and only need to be plugged into a power socket which means you have more choice where you place the base unit.
Mrs Ingles | 2020
94% of Age Co Personal Alarm Service customers do not need to pay VAT on their orders†. Personal alarms are VAT exempt if you, or the person you are ordering for, have a condition that requires regular medication, are chronically sick or are registered disabled. Find out more about VAT exemption.
Personal alarm |
Fall alarm |
|
Set-up |
£69 |
£69 |
Monthly subscription |
£16.48 |
£23.99 |
Self-install |
Free |
Free |
Life-time warranty and repairs |
Free |
Free |
Next working day delivery** |
Free |
Free |
Total to pay today |
£85.48 |
£92.99 |
You can save 10% on your subscription costs if you pay annually. Order online or call 0800 011 3846^. Lines are open Monday to Friday, 8am - 6pm.
Choose from these options for extra peace of mind and security:
Additional cost |
|
Key safe |
£65.99 one-off cost including VAT |
We-Connect installation |
£99 one-off cost |
Second user |
£35 one-off cost |
Second user |
£5 per month |
If you don’t have a telephone landline, you can still use the service with Taking Care’s landline-free personal alarm or landline-line free fall alarm. Compare personal alarm and fall alarm models.
These reviews are provided by customers of the Personal Alarms Service Provided by Taking Care, some of whom are Age UK customers.
Request a callback from a Taking Care advisor. They will be happy to answer any questions you have about the personal alarm service.
Below are answers to some typical questions about Age Co Personal Alarms.
If there is a problem with your personal alarm system, for whatever reason, Taking Care will work to sort it out within 48 hours.
Your safety, peace of mind and independence are paramount. Please call Taking Care customer services if you have any queries on 01364 651 555.
Or call
0800 011 3846^ 0800 011 3846^
Lines are open Monday to Friday, 8am to 6pm
Lines are open Monday - Friday, 8am to 6pm
0800 011 3846^ 0800 011 3846^
* Daily price is based on the total first year's monitoring cost, excluding set up cost, charged on a rolling monthly basis.
^ If you call the 0800 number, you will be dealing with PPP Taking Care Limited. Calls may be recorded for monitoring and quality purposes.
‡ 5 second average alarm call response time from January 2020 Emergency Resolution Centre call statistics.
‡‡ The fall alarm sensor uses an algorithm to recognise the difference between ‘hard’ falls and other movements. Like many similar devices on the market, it cannot guarantee to detect all falls because it is dependent on where it is worn and the amount of shock or impact from the fall. If you fall and can press the emergency button then you should do so.
† Many of our customers do not have to pay VAT for health reasons. If you need to pay VAT simply see the figures shown. You will be exempt from VAT if you declare that you are chronically sick or disabled. Find out more about VAT exemption.
** Free next working day delivery available in England and Wales for self-install orders received before 1pm, Monday – Friday for in home alarms only. For other areas, 48 hour delivery available.
*** One £20 M&S Gift Card will be issued to the existing customer making the referral and one £20 M&S Gift Card to the new referred customer who registers for an Age Co Personal Alarm. Existing or previous customers of Age Co or PPP Taking Care are not eligible to be referred. Please see PPP Taking Care's full terms and conditions.
^^ VAT included as key safes are not eligible for zero rating.
Age Co Personal Alarms are provided by PPP Taking Care Limited. Age UK Enterprises Limited (registered in England and Wales no. 3156159) is a trading subsidiary company of Age UK (registered charity, no.1128267) and donates its net profits to Age UK. PPP Taking Care Limited is a company registered in England and Wales (Number 01488490), it is a subsidiary of AXA PPP healthcare Group Limited. Registered address: 5 Old Broad Street, London EC2N 1AD. VAT number 243674160. PPP Taking Care is the trading name and brand of PPP Taking Care Limited.
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