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Personal Alarms

Help on hand 24 hours a day from just 54p per day*

Order here

Order online now to get 6 weeks free, or call PPP Taking Care on
0800 011 3846^

Lines are open Monday - Saturday 8.00 am to 6.00 pm.
The Age Co Personal Alarm Service is provided by Taking Care. (PPP Taking Care Limited) and was previously known as Age UK Personal Alarms.

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Taking Care (PPP Taking Care Ltd) provide alarm services to over 50,000 customers and will pay Age UK Enterprises Limited at least £150,000 this year.

A personal alarm gives you the freedom to live independently in your own home. With the touch of a button worn around the wrist or neck, you can call the 24-hour Emergency Resolution Centre for help should you have an accident when alone.

Independence when you want it, help when you need it

At the touch of a button loved ones can be alerted 24 hours a day, 7 days a week, offering peace of mind and reassurance.

  • The only Which? Trusted Trader Approved personal alarm in the UK.
  • Simply press the button on your lightweight pendant or wristband to connect to the UK-based Emergency Resolution Centre – no phone numbers to remember.
  • Your call will be answered in seconds‡ – 24 hours a day, 7 days a week. The Emergency Resolution Centre will automatically know who and where you are, and whether to call your chosen contacts or the emergency services.
  • The personal alarm pendant works in the home and garden, up to 75 metres (246 ft) from the alarm base unit.
  • Order the standard personal alarm or the landline-free digital personal alarm model for customers without a home telephone landline.
  • Choose the We-Connect installation service to have the personal alarm set up for you.

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"This was the best thing we ever did. Fantastic response and service. We highly recommend having one of these personal alarms."

Mrs Letitia Kenny | 2020 |

Personal alarm features

The standard personal alarm connects to your home telephone socket. It uses your telephone line to call the Emergency Resolution Centre.

In comparison, the landline-free digital personal alarm calls the Emergency Resolution Centre using a multi-network SIM like a mobile phone. It only needs to be plugged into a power socket which means you have more choice where you place the base unit.

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Personal alarm

Landline-free digital person alarm

Requires telephone landline?

Yes, it is an analogue  alarm

No, it is a digital alarm

Alarm pendant

Yes

Yes

Neck and wrist wearable options

Yes

Yes

24 hour monitoring

Yes

Yes

Works in the home and garden

Yes

Yes

UK-based Emergency Resolution Centres

Yes

Yes

Order online or by telephone

Yes

Yes

“Having this as my security has made me feel so safe and relaxed and I am more comfortable in my own home.”

Mrs Ingles | 2020

Your personal alarm options and prices

94% of Age Co Personal Alarm customers do not need to pay VAT on their personal alarm orders†. Personal alarms are VAT exempt if you, or the person you are ordering for, have a condition that requires regular medication, are chronically sick or are registered disabled. Find out more about VAT exemption.

Monthly subscription plan

 

Personal alarm

Landline-free digital personal alarm

Who is it for

You have a telephone landline in your home

You do not have a telephone landline

Set-up

£69
or £82.80 with VAT

£69
or £82.80 with VAT

Monthly subscription
includes 24 hour monitoring

£16.48
or £19.78 with VAT

£23.99
or £28.79 with VAT

Self-install

Free

Free

Life-time warranty and repairs

Free

Free

Next working day delivery**

Free

Free

Total to pay today

£85.48
or £102.58 with VAT

£92.99
or £111.59 with VAT

Annual subscription plan: Save 10% when you pay annually

You can save 10% on your subscription costs if you pay annually. Order online or call 0800 011 3846^. Lines are open Monday - Saturday 8am - 6pm.

For extra peace of mind

Choose from these options for extra peace of mind and security:

  • Add a key safe: By securely storing a set of keys to your home, there is always a way to get help to you in an emergency. Please note, key safes do not qualify as VAT-exempt products.
  • We-Connect installation: A telecare consultant from PPP Taking Care will visit your home to set up and test your alarm. They will show you how it works and, if you order a key safe, they will fit that too.
  • Second user or spare pendant: Add a second user who lives at the same address and receive an additional alarm pendant.
 

One-off additional cost

Key safe

£65.99 including VAT

We-Connect installation

£99
or £118.80 with VAT

Second user or spare pendant

£35
or £42 with VAT

Order your personal alarm or landline-free digital personal alarm.

See what customers are saying

These reviews are provided by customers of the Personal Alarms Service Provided by PPP Taking Care, some of whom are Age UK customers.

Book a free home demo

Contact PPP Taking Care to book a no-obligation demonstration. A telecare advisor will show you how the alarm system works and answer any questions you may have.

FAQs

Below are answers to some typical questions about Age Co Personal Alarms.

If there is a problem with your personal alarm system, for whatever reason, PPP Taking Care will work to sort it out within 48 hours.

Your safety, peace of mind and independence are paramount. Please call PPP Taking Care customer services if you have any queries on 01364 651 555.

Further information

Live independently in your own home

Order online

Or call
0800 011 3846^ 0800 011 3846^
Lines are open 8am-6pm; Monday to Saturday


Call to book a no obligation demonstration*** or

Request a brochure

Lines are open 10am-4pm; Monday to Saturday
0800 011 3846^ 0800 011 3846^


* Daily price is based on the total first year's monitoring cost, excluding set up cost, charged on a rolling monthly basis.
^ If you call the 0800 number, you will be dealing with PPP Taking Care Limited. Calls may be recorded for monitoring and quality purposes.
‡ 5 second average alarm call response time from January 2020 Emergency Resolution Centre call statistics.
† Many of our customers do not have to pay VAT for health reasons. If you need to pay VAT simply see the figures shown. You will be exempt from VAT if you declare that you are chronically sick or disabled. Find out more about VAT exemption.
** Free next working day delivery available in England and Wales for self-install orders received before 1pm, Monday – Friday for in home alarms only. For other areas, 48 hour delivery available.
^^ Cost excludes VAT which may be applicable.
‡‡ One £20 M&S Gift Card will be issued to the existing customer making the referral and one £20 M&S Gift Card to the new referred customer who registers for an Age Co Personal Alarm. Existing or previous customers of Age Co or PPP Taking Care are not eligible to be referred. Please see PPP Taking Care's full terms and conditions.
*** Demonstration is not available if you order Self-Connect option.
^^^ VAT included as key safes are not eligible for zero rating.

Age Co Personal Alarms are provided by PPP Taking Care Limited. Age UK Enterprises Limited (registered in England and Wales no. 3156159) is a trading subsidiary company of Age UK (registered charity, no.1128267) and donates its net profits to Age UK. PPP Taking Care Limited is a company registered in England and Wales (Number 01488490), it is a subsidiary of AXA PPP healthcare Group Limited. Registered address: 5 Old Broad Street, London EC2N 1AD. VAT number 243674160. PPP Taking Care is the trading name and brand of PPP Taking Care Limited.

 

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