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Digital Champions Project Co-ordinator

An older lady learns how to use a computer

Published on 22 April 2024 11:00 PM

21 hours per week

£15,201.00 per annum + benefits

Are you a dynamic, highly motivated and proactive individual looking for your next challenge?

We are looking for a Project Co-ordinator who is passionate about making a real difference to older people to lead the Birmingham Digital Champion and successfully develop, manage and deliver the Digital Champion Programme to older people in the community by working with the wider local Age UK Birmingham team and trained Digital Champions.

The Digital Champion Programme supports older people to learn digital skills, raises awareness of the benefits of being online, and provides technology to those without access.

Principal Duties include:

  • Coordinate the overall delivery of the Digital Champion Programme to meet agreed deadlines and project goals.
  • Ensure all project reporting to Age UK, including monthly activity and financial reports, is accurate and on time.
  • Effectively support the team (paid and volunteer staff) to deliver a quality and impactful service.
  • Coordinate/support recruitment, management and retention of the necessary volunteer resource to support delivery of the service.
  • Match volunteer Digital Champions with older people effectively based on assessment on both volunteer and older person’s needs, preferences and interests.
  • Scheduling Digital Champion Programme support and managing the support provision calendar.
  • Establish and maintain successful referral routes for older people into the service, internally and externally.
  • Identify and cultivate opportunities within the community to market and promote the service and its benefits, including organising and attending activities and events.
  • Oversee the coordination of the Digital Skills Sessions, including booking venues, organising travel and reimbursing expenses where necessary.
  • Oversee the management of the Technology Loan and Donation Schemes, ensuring procedures are adhered to and technology provision is appropriately managed.
  • Represent the service and Age UK Birmingham at external meetings as required.

How to apply

Send your CV and a covering letter outlining your skills and experience in relation to the Job Description and Person Specification below. Your CV should be no more than two sides and covering letter no more than two sides also.

Applications can be sent to:

If you would like to discuss this opportunity further, please contact Sukie Binning, Head of Operations, by telephone on 0121 437 0033.

The closing date for applications is Friday 24th May 2024.

Please note - we will be interviewing candidates as they apply, so early applications are recommended.

Age UK Birmingham and Age UK Sandwell are committed to promoting equality of opportunity and diversity within our organisations and in relation to the recruitment and selection of staff. 


Download the PDF of the job description and person specification for this role, below.