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Get your energy check!

With energy bills increasing now is definitely the time to get an energy check with our Information and Advice Team. If needed, support from our Indepdence at Home team can be offered with making your home as energy efficient as we can. Contact the Information and Advice Team on 0121 437 0479.

Concerned about Coronavirus (COVID-19)?

There are simple, effective things we can all do to reduce our risk of catching coronavirus or transmitting the virus to other people. Please see the section below for the latest on current local services.

“It has been a great honour to give my service to deliver essential food and items to elderly people across Sandwell and Birmingham.”

Age UK Birmingham and Age UK Sandwell would like to thank everyone who has already given to our appeal, this really helps creating a lifeline for those most at risk in our City and Borough.

Telephone Information & Advice Service:

Supporting older people with ongoing issues and concerns around welfare, benefits and access to other statutory and social services.


Telephone Befriending Call Service:

Providing weekly calls from one of our dedicated volunteers to offer reassurance and comfort over the coming weeks, also to identify any additional health and wellbeing needs and refer on to our professional support teams and other referral agencies as needed.

Community Support: 

Providing and/or identifying locally available support for citizens including referrals to established channels of obtaining essential supplies (including shopping services, food banks, religious organisations etc.) and other support service including general advice and guidance, befriending services, buddying, online socialising etc. 


For any of the above services please contact us by:


or call   0121 437 0033   Monday to Friday 9:30am - 4pm

Donate online today!

Out latest news!

  • The Big Give's Christmas Challenge 2021

    Published on 30 November 2021 12:21 PM

    Age UK Birmingham is taking part in the Christmas Challenge 2021 to raise £4,000 in just 1 week!

  • AGM 2021

    Published on 01 October 2021 12:00 AM

    Age UK BIrmingham and Age UK Sandwell's Annual General Meeting (AGM) 2021.

  • Age UK BBC AGM 2021

    Published on 01 October 2021 12:00 AM

    Age UK BIrmingham The Black Country Trading Limited Annual General Meeting (AGM) 2021.

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Our services for you

Information & Advice

We offer you free, confidential and expert advice through our information and advice service. If you need to know about social care, housing, benefits or just need some help finding the right person to contact, we are here to help.

Charity Shops

Age UK Birmingham charity shops offer a wide and ever-changing range of goods at very reasonable prices. They also provide a ‘gateway’ to the whole charity, as well as our other services and products. Donations of saleable items can be accepted during normal opening hours.

Business Directory

Looking for a tradesperson or other company? Age UK Birmingham have a business directory of firms covering the city, that have gone through a checking process and signed up to a customer charter.

Our quality marks

Age UK Birmingham has achieved the Age UK Charity Quality Standard (CQS).  The CQS is externally assessed by quality assessment experts, SGS.

Current Job Vacancies

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