We offer a free and confidential advice and information service for older people, their families and carers. Don't wait until a problem gets out of hand, get in touch so we can help.
How to access the service
You can access our advice and information service in a number of ways.
By email: email@example.com
By phone: 01254 266620
Face to face drop in at Blackburn Library and Darwen Town Hall - no appointment needed
Blackburn Library - Monday to Friday 10am to 4pm
Darwen Town Hall - Weekday mornings 9.30am to 1pm - CLOSED Tuesday
Why choose us
- Quality assured
- Fully trained advisers to help you
- We can provide home visits if required
Our advisers are trained to help you with a range of issues, including:
- Benefits for pensioners
- Pensions & other money issues
- Care, health & support
- Consumer issues
- Information about other services
- Form filling
- Letter writing
- Negotiating with third parties
- Accessing information and services online
If you think we can help you, no matter how small the issue is, please contact us.
"I didn't understand the forms and it was stressful. You took the stress away and I got more benefit."
Our outreach service can support with home visits by appointment for those who are housebound
Money Advice Service
We also offer free, independent information sessions on a range of financial issues through the Money Advice Service.
Find advice on issues such as:
- Pensions and retirement planning
- Borrowing and credit
- Savings and investments
Please contact 01254 266620 to access this service
Free booklets and online information
Age UK produces free information guides and factsheets on a wide range of topics, including bereavement, home adaptations, dementia, and advice for carers. You can find a complete list of guides and factsheets on the Age UK national website.
Find information online
If you prefer to read information online, the Age UK national website has information and advice on many topics, including how to find a care home, how to avoid scams, and Power of Attorney.