We offer a free and confidential advice and information service for older people, their families and carers. Don't wait until a problem gets out of hand, get in touch so we can help.
How to access the service
You can access our advice and information service in a number of ways.
By email: firstname.lastname@example.org
By phone: 01254 266620
At our office: Book an appointment or drop-in to our offices in Blackburn Central Library or Darwen Town Hall
Our information and advice officers are available Monday to Friday:
4 King Street, Blackburn 10am to 4pm
Darwen Town Hall 9.30am to 1pm Mon, Tues, Thurs, Fri - closed Tuesday
Why choose us
- Quality assured
- Fully trained advisers to help you
- We can provide home visits if required
Our advisers are trained to help you with a range of issues, including:
- Benefits for pensioners
- Pensions & other money issues
- Care, health & support
- Consumer issues
- Information about other services
- Form filling
- Letter writing
- Negotiating with third parties
- Accessing information and services online
If you think we can help you, no matter how small the issue is, please contact us.
"I didn't understand the forms and it was stressful. You took the stress away and I got more benefit."
We offer a home visiting service for older people who are unable to come into our offices, providing advice and information in their own homes.
Money Advice Service
We also offer free, independent information sessions on a range of financial issues through the Money Advice Service.
Find advice on issues such as:
- Pensions and retirement planning
- Borrowing and credit
- Savings and investments
Please contact our Blackburn office to access this service.