Reception volunteer (Farnworth)

Volunteer role description 

We are looking for a volunteer to covering the reception desk at our Ageing Well Centre in Farnworth. This will involve answering phone calls, greeting clients and dealing with enquiries.  

What you'll be doing 

• Greeting people as they arrive  
• Dealing with face to face enquiries and signposting where relevant 
• Answering the telephone, dealing with enquiries and transferring calls 
• Using the reception information folder to find and pass on relevant telephone numbers and information 
• Work as part of a team with other Age UK Bolton staff and volunteers. 

What we're looking for 

• Skills and willingness to work face to face and on the telephone to clients 
• Previous experience in administration / clerical work would be an advantage, but not essential as full training will be provided 
• An open-minded approach to individuals, avoiding judgement and stereotyping
• A liking for and interest in working with older people 
• Ability to work as part of a team

Time required

Thursday mornings 9.30am - 12.30pm

Applying to the role

To apply for this role please download and fill in the Volunteer Application Form below and email it to volunteering@ageukbolton.org.uk. 

For further information, or for an informal discussion, please email kirtimistry@ageukbolton.org.uk or call 01204 382411 

Please note all of our volunteers undergo a full DBS check.