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Engage Service Manager

Job description

The Engage Service Manager will lead, grow and shape Age UK Bolton’s social enterprise offer. This is an opportunity not simply to manage an established portfolio, but to help determine what Engage becomes next.

The postholder will combine strong business and commercial knowledge with positive people leadership and sound operational judgement. They will grow established services while identifying unmet need, developing partnerships, testing ideas and exploring new opportunities for sustainable income and social impact.

They will use financial information, customer and community insight and performance data to make informed decisions, while ensuring Engage remains firmly connected to Age UK Bolton’s purpose and the needs and aspirations of older people.

Working with the Head of Health & Enterprise, the postholder will translate organisational priorities, customer and community needs and emerging opportunities into practical plans for sustainable service development and income growth.

The Service Manager will create the conditions for colleagues to perform at their best and will be an active member of Age UK Bolton’s wider Leadership Team, contributing business knowledge, ideas and experience to the wider organisation.

Salary: £23,129.19 per annum (FTE £38,548.65)
Hours: 21.6 hours per week - potential increase to full-time hours as the Engage portfolio grows and generates additional sustainable income.
Responsible to: Head of Health & Enterprise
Responsible for: Engage staff and volunteers as appropriate
Location: Age UK Bolton, with travel across Bolton as required
Working pattern: Flexible, to be agreed in line with service and organisational needs

For full details of the job description and peson specification, please download a Recruitment Pack.

Benefits

  • Employer pension contribution of up to 7%
  • Accredited Real Living Wage Employer
  • Access to Blue Light Card discounts
  • Bupa Employee Assistance Programme for wellbeing and support
  • UK Healthcare Programme
  • Access to the Age UK Discounts Portal (provided by Aon), giving you money‑saving offers and discounts on everyday shopping from a wide range of popular brands
  • Membership of Tickets for Good, providing free and discounted tickets to events, attractions and experiences as a thank‑you for working in the charity sector

How to apply

To apply, please send a CV and covering letter to recruitment@ageukbolton.org.uk. You can also post your CV and covering letter to Age UK Bolton, The Square, 53- 55 Victoria Square, Bolton, BL1 1RZ.

If you would like an informal conversation about the role or our organisation before submitting your application, please contact Vicky Hitchen via email on vickyhitchen@ageukbolton.org.uk or by phone on 01204 382411.

Closing date: 2 November 2026 at 9:00am

Interview date: 9 November 2026