Helpline Administrator Volunteer
Published on 10 July 2025 10:09 AM
Join us as a Volunteer Helpline Advisor and be the first point of contact for individuals reaching out for help.
You will provide assistance to older people, their families and carers along with dealing with calls and email enquiries from external organisations and referral partners.
Offering a listening ear, providing emotional support, and guiding callers to the right services within our organisation is key to this invaluable Volunteering position.
If you are a good listener with a calm, compassionate nature who can communicate clearly and confidently we would love to hear from you.
We will equip you with everything you need including Active Listening and communication skills, understanding our services and referral pathways and Safeguarding and confidentiality training.
This position requires a commitment of 4 hours per week and is based at our Head Office, Ten Pound Walk, Doncaster.