Help at Home Service in Hillingdon and Harrow
- Location: Age UK Hillingdon Harrow and Brent
- Price: Costs may vary
Please note, this service is not available outside Age UK Hillingdon, Harrow and Brent - Head Office's catchment area.
Email: helpathome@ageukhhb.org.uk
Telephone: 0208 756 3053
Practical support for people 50+ who need a hand around the house.
A helping hand when you need it most
If you’re finding it harder to manage day-to-day tasks at home, our Help at Home service in Hillingdon and Harrow is here for you. We provide practical support for people 50+ who need a hand around the house, helping you stay independent, safe and comfortable in your own home.
Whether you need help with housework, a prescription collection service, or simply someone to spend time with, our help at home services offer reliable, flexible home help and companionship when you need it most.
What is Help at Home?
Help at Home is one of our trusted home help services, providing nonclinical domestic support and companionship for older adults 50+. Our trained Home Helpers visit you at home, take time to understand your situation, and carry out a home support assessment to agree a plan that works for you.
You can choose how often you receive help at home — weekly, fortnightly, or just occasionally — giving you flexible home support that fits around your life.
How we can help
Our help at home services are tailored to your needs and can include:
• Help with housework, including cleaning, tidying and decluttering
• Laundry and changing bedding
• Prescription collection service, including help collecting prescriptions and prescription pick up and delivery
• Shopping (with you or on your behalf)
• Help with paperwork and forms
• Preparing light meals
• Escorting you to appointments
• Social contact and companionship
• Dementia sitting (non clinical)
Please note: we do not provide personal care.
This list is not exhaustive. During your home support assessment, we’ll talk through your individual needs and agree the right level of home help for you.
Why choose Age UK Hillingdon, Harrow and Brent?
• DBS checked, fully vetted Home Helpers
• A local, experienced and trusted team
• Tailored help at home based on your preferences
• Reliable home help services available Monday–Friday, 9.00am–4.00pm
Pricing and availability
• £28 per hour (minimum of 1.5 hours per week)
(Price will increase to £30 per hour from 1 April 2026)
• £28 one off fee for an initial home support assessment
(Increasing to £30 from 1 April 2026)
• Payment via Direct Debit to help keep costs low
• Available to adults 50+ living in Hillingdon and Harrow
If you’re worried about affordability, please talk to us. You may be entitled to benefits or financial support to help cover the cost of help at home services.
Please note: this service is not available outside Age UK Hillingdon, Harrow and Brent’s catchment area.
What to expect
Getting started with our home help services is simple:
1. Call us to talk through your needs
2. Arrange a home visit and complete a home support assessment
3. Start receiving regular help at home, at a time that suits you (Monday–Friday, 9am–4pm)
No pressure — just honest, practical support.
Get in Touch
📞 020 8756 3053
🕘 Monday–Friday, 9.00am–4.00pm
📧 helpathome@ageukhhb.org.uk
Or use our general enquiry form below. Please tell us the nature of your enquiry and a member of our team will be in touch.
Or use our general enquiry form below. Please let us know the nature of your enquiry and a team member will be in touch.
FAQs
What does Help at Home include?
Help at Home provides practical, non clinical home help services to support older people with everyday tasks and maintain independence. At Age UK Hillingdon, Harrow & Brent, our help at home services focus on domestic support and companionship for older adults, tailored to individual needs.
Support can include help with housework, shopping, light meal preparation, paperwork, getting out and about, and help collecting prescriptions. Our friendly Home Helpers provide reliable home support that makes daily life easier and safer — without taking away independence.
How to find help at home
Finding help at home is straightforward and doesn’t require a referral. You can contact Age UK Hillingdon, Harrow & Brent directly to arrange an initial home support assessment.
We’ll take time to understand your needs, agree a flexible support plan, and match you with a Home Helper. Visits are available Monday to Friday, 9am–4pm, and can be arranged weekly, fortnightly or as needed.
Which household chores can a home helper do?
A Home Helper can help with a wide range of everyday tasks, including:
• Help with housework such as cleaning, tidying and decluttering
• Laundry and changing bedding
• Shopping (with you or on your behalf)
• Prescription collection service, including prescription pick up and delivery
• Preparing light meals
• Help with paperwork
• Escorting you to appointments
• Social contact and companionship
Support is always tailored to your needs and discussed during your home support assessment.
Please note: personal care is not included.
Can I get funding for home help services for an elderly relative?
At Age UK Hillingdon, Harrow & Brent, the Help at Home service is a paid, non‑clinical domestic support service. If cost is a concern, the team encourages families to get in touch, as they can help signpost to benefits advice or financial support options that may be available.
Who provides home help services in my local area?
Age UK Hillingdon, Harrow & Brent provides a local Help at Home service for adults aged 50+ living in Hillingdon, Harrow, and Brent. The service is delivered by DBS‑checked, trained Home Helpers and focuses on practical household support and companionship, helping older people stay independent in their own homes .
How often can home help visit my elderly relative?
With Age UK HHB, visits can be arranged weekly, fortnightly, or occasionally, depending on what works best for the older person and their family.
Visits take place Monday to Friday, between 9am and 4pm, and the frequency can be reviewed and adjusted over time if needs change.
How to find vetted home help staff UK
When looking for home help staff in the UK, it’s important to choose a service that uses properly vetted and DBS‑checked staff.
Age UK HHB’s Help at Home service is delivered by trained Home Helpers who are fully DBS‑checked and vetted. The service is run by a trusted local charity.
Other support you might find helpful
● Homeshare – companionship & support in exchange for affordable accommodation
● Dementia Sitting Service – trusted respite for carers
● Lasting Power of Attorney – plan ahead with help from our expert team