Help at Home Service in Hillingdon and Harrow
- Location: Age UK Hillingdon Harrow and Brent
- Price: Costs may vary
Please note, this service is not available outside Age UK Hillingdon, Harrow and Brent - Head Office's catchment area.
Email: helpathome@ageukhhb.org.uk
Telephone: 0208 756 3053
Practical support for people aged 50+ who need a hand around the house.
A helping hand when you need it most
If you’re finding it harder to manage day-to-day tasks at home, our Help at Home service in Hillingdon and Harrow is here to support you. Whether it’s cleaning, shopping, or just having someone to talk to, we offer reliable, flexible support - helping you stay independent, safe and comfortable in your own home.
What is Help at Home?
Our trained Home Helpers offer non-clinical, domestic support for people aged 50 and over. We’ll visit you, talk through what you need, and agree on a plan that works for you.
You can choose the frequency of visits - whether that’s weekly, fortnightly, or even just once in a while.
How we can help
● Cleaning, tidying, and de-cluttering
● Laundry and changing bedding
● Prescription or dry cleaning collection
● Shopping (with you or on your behalf)
● Help with paperwork
● Preparing light meals
● Escorting you to appointments
● Social contact and companionship
● Dementia sitting (non-clinical)
Please note: We do not provide personal care.
This list is not exhaustive - we’re happy to visit and discuss your individual needs.
Why choose Age UK Hillingdon, Harrow and Brent?
● DBS-checked and fully vetted Home Helpers
● Local, experienced, and trusted team
● Tailored support based on your preferences
● Available Monday–Friday, 9.00am–4.00pm
Pricing and availability
● £28 per hour (minimum of 1.5 hours per week)
● £28 one-off fee for an initial assessment visit
● Payment via Direct Debit to keep costs low
● Service area: for adults aged 50+ in Hillingdon and Harrow
If you’re concerned about affordability, please speak with us - you may be entitled to financial support or benefits to help cover the cost.
Please note: this service is not available outside Age UK Hillingdon, Harrow and Brent’s catchment area.
What to expect
Here’s how it works:
1. Call us to talk through your needs
2. Book a home visit and agree on a support plan (£28 assessment fee)
3. Start receiving regular visits, at a time that suits you (within 9am–4pm, Mon–Fri)
No pressure - just honest support.
Get in Touch
📞 020 8756 3053
🕘 Monday–Friday, 9.00am–4.00pm
📧 helpathome@ageukhhb.org.uk
Or use our general enquiry form below. Please let us know the nature of your enquiry and a team member will be in touch.
FAQs
Is personal care included?
No - this is a domestic support service only.
Who can use the service?
Adults aged 50+ living in Hillingdon or Harrow.
How do I pay?
We ask for payment by Direct Debit to reduce admin time and costs.
Can I cancel or rearrange a visit?
Yes - Contact our team in advance and we’ll do our best to accommodate you. Please note that 48 hours notice is required or the visit is chargeable.
Do I need a referral?
No - simply get in touch to arrange an assessment.
Other support you might find helpful
● Homeshare – companionship & support in exchange for affordable accommodation
● Dementia Sitting Service – trusted respite for carers
● Lasting Power of Attorney – plan ahead with help from our expert team