Help at Home Service in Hillingdon and Harrow
- Location: Age UK Hillingdon Harrow and Brent
- Price: Costs may vary
Please note, this service is not available outside Age UK Hillingdon, Harrow and Brent - Head Office's catchment area.
Email: helpathome@ageukhhb.org.uk
Telephone: 0208 756 3053
Practical support for people 50+ who need a hand around the house.
A helping hand when you need it most
If you’re finding it harder to manage day-to-day tasks at home, our Help at Home service in Hillingdon and Harrow is here to support you. Whether it’s cleaning, shopping, or just having someone to talk to, we offer reliable, flexible support - helping you stay independent, safe and comfortable in your own home.
What is Help at Home?
Our trained Home Helpers offer non-clinical, domestic support for people 50+. We’ll visit you, talk through what you need, and agree on a plan that works for you.
You can choose the frequency of visits - whether that’s weekly, fortnightly, or even just once in a while.
How we can help
● Cleaning, tidying, and de-cluttering
● Laundry and changing bedding
● Prescription or dry cleaning collection
● Shopping (with you or on your behalf)
● Help with paperwork
● Preparing light meals
● Escorting you to appointments
● Social contact and companionship
● Dementia sitting (non-clinical)
Please note: We do not provide personal care.
This list is not exhaustive - we’re happy to visit and discuss your individual needs.
Why choose Age UK Hillingdon, Harrow and Brent?
● DBS-checked and fully vetted Home Helpers
● Local, experienced, and trusted team
● Tailored support based on your preferences
● Available Monday–Friday, 9.00am–4.00pm
Pricing and availability
● £28 per hour (minimum of 1.5 hours per week) - Price will increase to £30 per hour from 1st April 2026.
● £28 one-off fee for an initial assessment visit - Price will increase to £30 from 1st April 2026.
● Payment via Direct Debit to keep costs low
● Service area: for adults 50+ in Hillingdon and Harrow
If you’re concerned about affordability, please speak with us - you may be entitled to financial support or benefits to help cover the cost.
Please note: this service is not available outside Age UK Hillingdon, Harrow and Brent’s catchment area.
What to expect
Here’s how it works:
1. Call us to talk through your needs
2. Book a home visit and agree on a support plan.
3. Start receiving regular visits, at a time that suits you (within 9am–4pm, Monday–Friday)
No pressure - just honest support.
Get in Touch
📞 020 8756 3053
🕘 Monday–Friday, 9.00am–4.00pm
📧 helpathome@ageukhhb.org.uk
Or use our general enquiry form below. Please let us know the nature of your enquiry and a team member will be in touch.
FAQs
What does Help at Home include?
Home help provides practical, non-clinical support to help older people manage everyday tasks and continue living independently in their own home. At Age UK Hillingdon, Harrow & Brent, our Help at Home service focuses on domestic support and companionship, tailored to each individual’s needs. Support can include help with household chores, shopping, light meal preparation, paperwork, and getting out and about. Our trained Home Helpers offer reliable, friendly support that makes day-to-day life easier and safer — without replacing independence.
How to find help at home
Finding help at home is simple and doesn’t require a referral. You can contact Age UK Hillingdon, Harrow & Brent directly to talk through your needs and arrange an initial assessment visit. We’ll take the time to understand what support would work best for you or your loved one, agree a flexible plan, and match you with a Home Helper.
Visits are available Monday to Friday, 9am–4pm, and can be arranged weekly, fortnightly, or as needed.
Which household chores can a home helper do?
A Home Helper can assist with a wide range of everyday household tasks, including:
• Cleaning, tidying and decluttering
• Laundry and changing bedding
• Shopping (with you or on your behalf)
• Collecting prescriptions or dry cleaning
• Preparing light meals
• Help with paperwork
• Escorting you to appointments
• Social contact and companionship
This list isn’t exhaustive — support is tailored to individual needs, and tasks can be discussed during the assessment visit.
Please note, personal care is not included in our service.
How do I find help at home for my elderly parent?
Age UK Hillingdon, Harrow & Brent offers a local, charity-run Help at Home service for adults aged 50+ living in Hillingdon, Harrow, or Brent.
You can get in touch directly to arrange an assessment, discuss your parent’s needs, and put support in place — with no referral required.
Can I get funding for home help services for an elderly relative?
At Age UK Hillingdon, Harrow & Brent, the Help at Home service is a paid, non‑clinical domestic support service. If cost is a concern, the team encourages families to get in touch, as they can help signpost to benefits advice or financial support options that may be available.
Who provides home help services in my local area?
Age UK Hillingdon, Harrow & Brent provides a local Help at Home service for adults aged 50+ living in Hillingdon, Harrow, and Brent. The service is delivered by DBS‑checked, trained Home Helpers and focuses on practical household support and companionship, helping older people stay independent in their own homes .
How often can home help visit my elderly relative?
With Age UK HHB, visits can be arranged weekly, fortnightly, or occasionally, depending on what works best for the older person and their family.
Visits take place Monday to Friday, between 9am and 4pm, and the frequency can be reviewed and adjusted over time if needs change.
How to find vetted home help staff UK
When looking for home help staff in the UK, it’s important to choose a service that uses properly vetted and DBS‑checked staff.
Age UK HHB’s Help at Home service is delivered by trained Home Helpers who are fully DBS‑checked and vetted. The service is run by a trusted local charity.
Other support you might find helpful
● Homeshare – companionship & support in exchange for affordable accommodation
● Dementia Sitting Service – trusted respite for carers
● Lasting Power of Attorney – plan ahead with help from our expert team