Information and Advice
- Location: Axida House
- Price: Free
Axida House
350 Preston Road
Hull
East Riding of Yorkshire
HU9 5HH
United Kingdom
Email: hello@ageukhey.org.uk
Telephone: 01482 324644
Please note the below before making any referrals:
• We are currently accepting new referrals at a limited number each week for Hull.If we are not able to accept your referral please try again the week after, however we always try to provide direction to other sources of help or support guides if we cannot help immediately.
• We currently have reached capacity for new East Riding of Yorkshire clients please can you contact us in a few weeks. In the meantime we are able to signpost of give information if you need it.
• We can help with a variety of benefit queries and applications, however please note if you order a claim form that has a date to return, we will do our best to help you within this timeframe. But we cannot guarantee an appointment. We can request an extension from the DWP, however this request cannot be guaranteed.
• This service is only open to clients aged 65 years and over.
Please note - we are unable to help with Universal Credit or those people that are part of mixed aged couples. (Those who are above and below the pension age)
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Contact us for help and support on a variety of issues including benefit checks, help completing forms (such as Attendance Allowance) and many other issues.
Age UK Hull & East Yorkshire offers a free and confidential information and advice service for older people, their families, carers and partner agencies.
The waiting times for this service can vary depending on demand.
If you require help with benefits and assistance in completing applications forms such as Attendance Allowance, Carers Allowance, Pension Credit, Housing Benefit, Cost of Living Grants etc, please call to book an appointment with one of our team.
Also contact us for support on a variety of queries including local services, crime prevention, utilities, housing, health, care and social issues.
We can also offer guidance on your benefits and grant entitlements - our information and advice team are available for you to contact at the details below.
Please send all referrals to referral@ageukhey.org.uk
Advice Quality Standard
We hold the Advice Quality Standard, which provides you with assurance that the we have met certain criteria that demonstrate a commitment to quality.
Visit our Quality Standards Page
How to access the service
You can access our information and advice service in a number of ways.
By phone: 01482 324 644
By email: hello@ageukhey.org.uk
Opening Times:
Our information and advice officers are available Monday to Thursday, 9am to 4pm and Friday 9am to 3pm.
Age UK Benefit Calculator
Age UK's benefits calculator can help you find out which benefits you could be entitled to. It's free and simple to use and the details you provide are kept anonymous.
Free booklets and online information
Visit Age UK National for free booklets and online Information