Age UK North Tyneside uses cookies to ensure that we give you the best experience. By continuing to use this site, you are agreeing to our policy. To read more about how we use cookies and how you can control them Read Our Privacy Policy
OK
Skip to content

Time is running out for customers with Post Office card accounts

cash, notes and coins

Published on 22 November 2021 02:56 PM

From 1 December, HMRC will stop making Tax Credits, Child Benefit and Guardian's Allowance payments to Post Office card accounts.HMRCis urging account holders to contact them to update their bank account details to continue receiving payments without disruption.

If a customer misses the 30 November 2021 deadline, their payments will be paused until the customer notifies HMRC of their new account details.

In September 2021, the Department for Work and Pensions (DWP) announced that it has agreed a 12-month extension for its customers who use a Post Office card account. If any HMRC customers also receive DWP payments, this extension only applies to DWP-related payments.

Find out more on the HM Government website.

Information and Advice

For free information and advice on all issues affecting older people