Benefits Advisor
Hours: 37 hours per week (part time and flexible working hours considered)
Salary: £24,915.80 per annum, FTE
Based: Hybrid – home, office and field based
Tenure: 2 roles available - 1x permanent, 1x fixed term to 31st March 2026 (with potential for extension)
About the role
At Age UK Nottingham and Nottinghamshire, our Advice team is here to make life easier for older and vulnerable people by helping them to get the financial support they are entitled to. From welfare benefit checks to supporting claims and challenging unfair decisions, we ensure people across our communities don’t miss out on what they need to live well.
We’re a team of paid staff working closely with dedicated volunteers to deliver advice over the phone and through home or community visits – wherever people need us most.
We’re looking for two new Advisors to join us, with a focus on supporting residents in Nottingham City. The position will involve:
- Helping people maximise their income through benefits checks and advice
- Supporting people to complete benefit applications and, where necessary, challenge decisions
- Giving relevant information and signposting on other areas which impact on welfare benefits, such as social care, housing options, and local services
This is a rewarding role where every day you’ll make a direct, positive impact on people’s lives.
About you
We’re looking for someone who can demonstrate:
- Experience in welfare benefits or advice services (training provided to build on what you know)
- Great attention to detail, organisation and communication skills
- Ability to work both independently and as part of a team
- Flexibility to meet the changing needs of the service
How to apply
For full details please download an application pack from this website. Alternatively, please contact our Human Resources department for an application pack by email to recruitment@ageuknotts.org.uk or telephone 0115 8599 265.
Closing date: Monday 1st September 2025 at noon
Interview dates: Monday 8th September 2025
Documents
Download the application pack
To apply for this vacancy, download the application documents and return them to Age UK Notts