We offer information and advice on a range of subjects relevant to the needs of people in later life and to those who are caring for older friends, partners and relatives.


What is the Information & Advice Service?

We offer information and advice on welfare benefits, community care, housing options and local services. We can help you make claims for the following benefits:

  • Attendance Allowance
  • Personal Independence Payment
  • Housing Benefit and Council Tax Reduction
  • Carers Allowance
  • Pension Credit

We can also help with issues such as:

  • Gas and electricity bills
  • Care at home
  • Housing advice
  • Signposting to other local services and support

What do we offer?

  • Up-to-date, unbiased and accurate information
  • Practical support to make certain benefit claims
  • Information on choices available but the decision is always yours

What extra support do we offer?

  • We are able to offer a full benefit check to all who use our service
  • Information on health and community care
  • Information on other agencies and services that can help and signpost or refer you to them

Who is the service for?

Anyone aged 55+, their families and carers


Which area does this service cover?

Nottingham and Nottinghamshire


How is this service delivered?

  • In person via one-to-one sessions
  • Over the telephone

Where is this service delivered?

  • At our head office Bradbury House, 12 Shakespeare Street, Nottingham NG1 4FQ
    Monday: 10am - 12 noon
    By appointment only
    Thursday: 10am – 12 noon, 1pm - 4pm
    By appointment only
  • In the comfort of your own home
  • Telephone advice sessions 
    Monday: 2pm - 4pm
    Thursday: 10am - 12 noon


How much does this service cost?



Our contact details

For more information or to access this service, please contact:

t 0115 844 0011
e adviceandinformation@ageuknotts.org.uk

Alternatively, please write to us at:
Information and Advice Service
Age UK Notts
Bradbury House
12 Shakespeare Street



The success of the Information and Advice Service depends on the dedicated support of a team of trained volunteers. Contact us, without obligation, if you are interested in joining us.


Further information


More information about our services can be found in our handy leaflets and flyers.

If you would like to know any further information, contact us.