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Benefits Advice and Assistance With Claiming

Many older people are not claiming their full benefit entitlements. Don't be one of them.

Contact us today on 0121 437 0479

In 2016/17 around £3 billion in Pension Credit was not claimed by people on low incomes, who were eligible for it, to help cover their basic costs of living.
Around 4 in 10 pensioners are be missing out across the country. An average weekly amount of £49 was therefore missed by those who did not claim - over £2500 per year!

Click for further statistics (all published prior to the CoVID-19 pandemic)

  • In August 2018, 13 million people were receiving a State Pension (DWP, 2019a).
  • The average weekly State Pension amount received in August 2018 was £143.82 a week (equating to almost £7,500 a year) (DWP, 2019a).
  • Nearly all pensioners (97%) were in receipt of the State Pension in 2016/17 (DWP, 2018b).
  • In 2017/18, 67% of pensioners received income from private pensions (which includes income from occupational pensions and personal pensions)(DWP, 2019c).
  • 7% of pensioner couples and 22% of single pensioners have no source of income other than the state pension and benefits (DWP, 2018 Table 3.2).
  • In 2016/17, an estimated 40% of families in Great Britain who were entitled to Pension Credit did not claim it (approximately 1.2 million families) (DWP, 2018b).
  • Around £3 billion of Pension Credit was unclaimed in 2016/17 (DWP, 2018b).
  • The average (mean) weekly amount of Pension Credit that went unclaimed in 2016/17 was £49 a week (£2548 per annum) (DWP., 2018a - Table PC2).
  • In 2016/17, an estimated 16% of pensioners in Great Britain who were entitled to Housing Benefit did not claim it (approximately 340,000 older people) (DWP., 2018a).
  • Around £750 million of pension-age Housing Benefit went unclaimed in 2016/17 (DWP., 2018a)

Call us and we can help you with benefit checks and new benefit applications.

You can use the benefit calculator directly at Age UK (national):

Click for the Age UK (national) Benefits Calculator
(opens in new tab/window)

At Age UK Sandwell we offer: 

  • Help with completing forms for attendance allowance and other benefits.
  • Advice on council tax and housing benefit.
  • Advice on how to get help with housing repairs.
  • How to keep your house warm and information on subsidised insulation deals.
  • Housing options - sheltered, residential/nursing homes.
  • Home visits are available by appointment to those who are housebound.
  • Benefits checks including use of the Benefits Calculator.

The drop in service will return once CoVID-19 pandemic measures are at an end, and we feel confident it's safe to do so. The drop in was previously run at the following venues, and are expected to return during 2022 at the time of writing:

  • Glebefields Library
  • Wednesbury Library
  • Blackheath Library, and
  • Wesley Church, High Street, West Bromwich.

These benefit checks are part of the Information and Advice service and you can find out more on the service page:

Click for the Information and Advice page