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A Very Merry Christmas and Happy Holidays to all!

Christmas and New Year Service Levels

All our services are running as per normal in line with current COVID-19 guidance until the afternoon of Friday 24th December.

No service provision is offered from Saturday 25th until Tuesday 28th December 2021, and again from Saturday 1st January until Monday 3rd January 2022.

Information and Advice & General Enquiries

The Information and Advice telephone service will be available from 9:30am - 4:30pm on Wednesday 29th December until Friday 31st December 2021, on 0121 437 0479, as will the main general telephone line on 0121 437 0033.

All other services are closed from 25th December 2021 until 3rd January 2022.

All services will resume as normal from Tuesday 4th January 2022, subject to the in force public health restrictions at the time (CoVID-19 etc.) . For any clarification please email us at, use the email link below, or call 0121 437 0033.

Information & Advice - 0121 437 0479

General - 0121 437 0033

Email us

We Wish You All A Prosperous, Safe and Happy New Year!