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Free and ConfidentialWoman helping man with advice

We offer free, independent and confidential information and advice to older people in the London boroughs of Bromley and Greenwich, their carers, relatives and friends on a wide range of issues. They include money matters, housing, health, help in your home, transport and leisure activities. 

If you would like some help with your paperwork or a bill, or would like someone to act on your behalf, we may be able to help you.  

We keep stocks of free leaflets and fact sheets which cover a huge range of subjects. We also produce lists which are specific to Bromley and Greenwich, such as hairdressers who can visit you at home, or clubs and activities in various parts of the two Boroughs. 

For Information and Advice enquiries, or to make an appointment at an Outreach Surgery please call 020 8315 1878

Bromley Borough Surgery

Time: Monday - Friday, 9.00am - 5.00pm
Place: Age UK Bromley & Greenwich, Community House, South Street, Bromley, BR1 1RH
Drop in Surgery.  In some circumstances we may need to make an appointment for you to come back another time. 

Greenwich Borough Surgery

Time:  9.30am-1.30pm Monday to Friday
Place: Age UK Bromley & Greenwich Resource Centre, 2-6 Sherard Road, Eltham, SE9 6EX 
Drop in Surgery.  In some circumstances we may need to make an appointment for you to come back another time.

Greenwich Borough Outreach Surgeries

We are currently running Information & Advice sessions within the Royal Borough of Greenwich at the following locations and times:   

Time: Once a fortnight on a Wednesday 2.30pm - 5.00pm
Place: Queen Elizabeth Hospital, Wards 18, 19 and 20, Stadium Road, Woolwich, SE8 4QH  

Time:  Every Wednesday, 3:00pm - 5:00pm (for the Nepalese Community)
Place: ESSAFA, 14 Plumstead High Street, London, SE18 1SN 

The types of information and advice offered at the Outreach Surgery are: Benefits checks, Housing issues, Consumer issues, PALS (Patient Advice & Liaison Service), Signposting and Other local services, Social Care Issues. 

To make an appointment at an Outreach Surgery please call 020 8315 1878

Welfare Benefits

Last year we raised over £1,800,000 in benefits for older people living in the Bromley and Greenwich boroughs. There are billions of pounds of benefits unclaimed by older people across the country.  

Many older people are either put off by the complexities of the benefits system, or assume they cannot claim anything because they have a private pension or some savings. 

We have a team of trained staff and volunteers who can check to see if you’re entitled to claim any welfare or disability benefits, and can take you through the claims process from start to finish. We can also help you if you have been turned down for certain benefits, and would like to appeal the decision. Contact our Information and Advice team on 020 8315 1878 if you would like to have a welfare benefits check.

Would you like us to talk to your Community Group or Organisation?

We are able to deliver one-off sessions to community groups and organisations in order to raise the profile of the services Age UK Bromley & Greenwich provides for older people. If you would like to book a session, please email info@ageukbandg.org.uk giving details of your group, when you would like us to talk, if there are any particular services or information you are interested in and your contact details.

Free booklets and online information