We will always make an appointment with you in advance. Our staff, agents and volunteers will not turn up unexpected on your doorstep.
All our gardeners and handypersons and other personnel, including volunteers, carry proof of identity - please ask to see it before you let them into your home. They will be happy to show you their identity card with photo.
Our staff, agents and volunteers are all DBS (Disclosure and Barring) checked (formerly Criminal Records Bureau, or CRB) where appropriate.
We do not have any Age UK Buckinghamshire liveried vans so our gardeners, handypersons and other workers use their own cars.
Your security is important to us
If you are ever unsure about anyone who calls at your home saying they are from Age UK Bucks or Age UK, or even Age Concern or Help the Aged, for whatever reason, please ring us on 01296 431911. We will be happy to clarify their identity and to set your mind at rest.
Age UK Buckinghamshire tel 01296 431911