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We are proud to have achieved the Organisational Quality Standards for local Age UKs in England.

Our achievement of the Organisational Quality Standards recognises the high standard of our performance as an organisation. It certifies that we are a well-governed and effective organisation committed to the wellbeing of older people, our staff and volunteers and to working in partnership with others. The Standards are externally assessed by industry leaders SGS and endorsed by the Charity Commission.

To find out more about our Organisational Quality Standards certification, please contact Age UK Cheshire on 01606 881660.

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We are proud to have achieved the ISO9001:2015 Quality Standard.

Supporting an organisation’s aims and objectives, an ISO 9001 Quality Management System documents the processes, procedures, and responsibilities for achieving quality policies and objectives. Based on eight quality management principles, the ISO 9001:2015 standard defines the way an organisation operates to meet the requirements of its customers and stakeholders:

  • Customer focus
  • Leadership
  • Involvement of people
  • Process approach
  • Organisational context
  • Continual improvement
  • Fact-based decision making
  • Risk-based thinking

A copy of our Quality Policy can be found below:

Quality Policy 2018.pdf

Assessed by SGS United Kingdom Limited

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