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For help with your Personal Budgets and Direct Payments

The Independent Living Service offers independent information, advice and support to assist older people who have to fund their care privately to make informed decisions regarding their care needs and requirements.  They also support people with all aspects of their direct payment and personal budget.  

What are Personal Budgets / Direct Payments?

Personal Budgets are a way in which you can receive your care from Social Services to help you to live independently within the community.  It allows you more choice and control over how and when your care is delivered.

Direct Payments are payments which are made by the Local Authority. These would be paid directly to you if you decide to organise your own care.  

How can we help you?

Our skilled and experienced Independent Living Advisors have access to a wide range of information on local services and activities.  We can offer information and advice to support you in sourcing the care and support that best suits you and your needs.  

Including (but not limited to):

  • Arranging care with a care agency
  • Assisting with recruitment of a Personal Assistant
  • Providing ongoing technical advice and information on all aspects of directing your own care and employing staff legally
  • Managing paperwork
  • Carrying out DBS (police checks) on your Personal Assistants
  • Supporting with employment law issues

We will work with you and / or your family to set up your support package.  We provide as little or as much assistance as you choose - you remain in control at all times.  

In Cheshire West and Chester

As from 1st April 2018, this service has been incorporated into a wider contract for Arranging Care and Support Services, commissioned by Cheshire West and Chester council and 6 local CCGā€™s. The service operates Monday ā€“ Friday 8.45am ā€“ 5.15pm.

The service provided by Age UK Cheshire is available to anyone aged 65+ who lives in Cheshire West and Chester. You will need to have received an assessment of your care needs by the local authority, and be deemed to have eligible care needs.  In order to access this service your social worker or care manager will need to make a referral on your behalf.

If you would like more information then please contact the service on:

Phone:   03333 660107
Email:   cstriage@cheshirecil.org

In Cheshire East

This service is currently operated in partnership with Cheshire Centre for Independent Living and is available to anyone aged 65+ who lives in Cheshire East.   The service operates Monday to Friday 9am ā€“ 5pm.

If you would like more information then please contact the service on:

Phone:   0845 053 0280
Email:   brokereast@ageukcheshire.org.uk