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Providing information is one of the most important things that we do. We provide free and confidential advice for older people, their families and friends and professionals who may be helping to care for older people. 

How we can help?

  • Information about Age UK East Sussex‚Äôs services
  • Benefit checks
  • Pension credit
  • Attendance allowance
  • Housing issues
  • Finding support at home
  • Choosing and finding a place in a residential care home
  • Health and social care
  • Leisure and social activities
  • Family and personal matters
  • Filling in forms
  • Rights to local services
  • Utility bill queries
  • Any other issues that affect older people

We offer the information and advice service to meet your needs. This can be over the phone, face-to-face or by email.

  • We will not make judgements about clients lives and what they want to do
  • We will try to tackle any discrimination or prejudice faced
  • We will not be influenced by any other interests

 Advice over the phone:

  • Call the Information and Advice Service on 01273 476704
  • Mondays 9.00am-4.00pm and Tuesday to Fridays 10.00am-4.00pm   

Advice face-to-face:

  • Hastings: Information Centre, Unit 43, Priory Meadow, Queens Road, TN34 1PJ from Monday to Friday, 9.00am-5.00pm. Drop in or please call 01273 476704  
  • Newhaven: Age UK East Sussex Furniture Warehouse at Unit E, Ranalah Trade Park, Avis Way, New Road, BN9 0EH on Tuesday and Wednesday from 10.00am-3.00pm. Drop in or please call 01273 476704   

Form Completion:  

  • Hastings: Room 5.04 The Creative Media Centre, 45 Robertson Street, TN34 1HL. Please call for an appointment
  • Lewes: House of Friendship, 208 High Street, BN7 2NS. Please call for an appointment
  • Peacehaven: Downlands Court, Roudhay Avenue, BN10 8TG. Please call for an appointment

For more information