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Scams Prevention Programme

  • Location: Age UK East Sussex
  • Price: Free
Call 01273 476704 for more info

Age UK East Sussex
54 Cliffe High Street
East Sussex
United Kingdom

Age UK East Sussex’s Scam Prevention Programme is funded by Lloyds Banking Group.
The Scams Prevention Programme aims to protect older people who have been or are concerned about being scammed. There are many types of scams, but the highest profile types are mass marketing, internet, doorstep and telephone scams.

How We Can Help You

Our support can take a number of forms including:

❖ Home visits
❖ Group awareness sessions (Click on the link below for where our Scams Talks are this month)
❖ Consultations at our offices
❖ Phone support
❖ Help with phone blocking
❖ General financial advice at one of our centres (not a home visit)
❖ Support if you have be scammed

Click Here to be taken to our Scam Awareness Sessions Timetable

Who can use this service?

The service can support anyone over 50 and living in East Sussex

Referral process

Anyone can make a referral and the process could not be easier. Referrals can be made by either email or telephone.

How to be Scam Aware

For more information on scams and fraud, how to avoid them, how to report them and more visit our Scams and Fraud Prevention page.

Click Here to be taken to our Scams and Fraud Prevention help page

A letter from one of our Scams Prevention Programme Clients

We recently received a moving letter of thanks from a Scams Prevention client. This client detailed the devastating impact that scammers and fraudsters have on the most vulnerable members of our communities. They wanted us to use their letter to raise awareness and help others avoid the same fate.

We are deeply grateful to this client for their bravery and generosity. Their story is a reminder that anyone can fall victim to these crimes, and that we must all remain vigilant. Click on the link below to read the letter...

Click Here to read the letter

We have had some lovely reviews from Tracey's Scam Awareness Sessions. We get so many, but here are just two we would like to share...

Dear Tracey,

We can’t thank you enough for your presentation yesterday. It was HUGELY appreciated and I have had so many positive comments. It really is an invaluable work that you do and you have such a good way with people. I will get a donation into the post next week and will send it to the address below. In the meantime, I wish you a really good rest of 2024 and on behalf of all of us at Young at Heart, THANK YOU for the work you do.

Bertie (Pearce)
Leader of The Young At Heart Group, All Saints Church, Crowborough

Good morning,
I would just like to say that I saw Tracey Firth yesterday at The Hub, Rye Hill, who helped me out with a building improvements firm, who I was not happy with. She was so helpful and spent a long time with me, even speaking to the firm on my behalf. Hopefully she has sorted the problem out, and I am now awaiting a full refund from them.
I thought it would be nice for you to hear how impressed I was with her. I have also heard her speak about scams on two separate occasions and she is excellent and very professional.

Kind regards, Jenny.

Tracey & Lynn Talk about Scams Awareness

Tracey and Lynn, one of Tracey's clients talk about the importance of our Scams Awareness Programme. You can watch the video on Age UK's YouTube page by clicking on the link below...

Click here to watch the video now