Reception & Admin Role

Volunteer Role: Reception and Admin

Would you like to do something practical to help older people? Do you have a few hours a week to spare?

We are looking for caring and compassionate people with excellent communication and administrative skills to assist us with Reception duties here at The Sycamores.  You will be welcoming people and need to have a passion for helping them with a variety of queries both at Reception and on the telephone. 

Service:

Reception

Purpose of service:

Linking older people living alone and experiencing isolation with local people who offer friendship and social support

Location:

The Sycamores, Mount Pleasant Road, Exeter

Role supervisor:

Debbie Sargeant – Finance, HR, and Admin Manager

Day & time:

Reception is open between 8.30am and 4.30pm Monday and Friday. Day and hours can be totally flexible, to be agreed between all parties. 

Main tasks:

• Act as first port of call for visitors & telephone callers.
• To provide a warm, friendly, and informed Reception/telephone service to the public, our service users and families, to professionals working with older people.
•  Undertake general office duties to include filing/photocopying.  

What we need from you:

• Have good communication skills
• Have a warm and friendly personality
• Patience and respect for others
• Be commited and reliable
• Have clear spoken English and a comprehensive understanding of the English language
• Willingness to complete role relevant training

What we offer you:

• A very warm welcome
• Good induction with role relevant training
• Reimbursement of travel costs

How to apply:

• Complete a volunteering application form
• Informal interview
• Provide 2 satisfactory references
• A DBS is required for this role

For more information:

Tel: 01392 202092

Email:  d.sargeant@ageukexeter.org.uk

Website: www.ageukexeter.org.uk