We pride ourselves on having experienced, committed staff who work for us with a passion for assisting people. Our turnover of staff is very low.
Everything we do is based on expert knowledge and real experiences.
We work closely with the local council and the CCG ensuring we meet as many of the needs of the residents of Hounslow we can.
We work with statutory, voluntary and private organisation in a variety of ways all for the benefit of the local residents - many of these provide us with referrals through pre-set processes.
We engage with our members and the residents of Hounslow through a range of mediums, for example, surveys, feedback forms, forum meetings, awareness talks and other engagements.
We provide a range of Information and Advice which extends to providing other professionals in that delivery.
We have extensive links with other community organisations and have clear, definitive signposting pathways.
We recruit volunteers utilizing their skills but also train, mentor and support volunteers who want to develop further.