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The Governance of Age UK Hounslow is in the hands of our Non-Executive Trustees, who bring a wealth of knowledge, skills and experience to the organisation through their membership of the Board of Trustees of Age UK Hounslow.

We are grateful to them for their valuable and completely voluntary support.

You can see the Charities Commission guidelines for Trustees here

Working with the Board of Trustees, our Chief Executive Officer carries the responsibility for the Management of the organisation.

Age UK Hounslow - Trustee Responsibilities

Age UK Hounslow currently has 4 trustees. Trustees meet at least 10 times per year and in practice about once a month. At trustee meetings, trustees consider a report presented by the CEO who attends all meetings and make decisions relating to matters of finance, HR, premises, retail and other business matters.

Between meetings, trustees are circulated with weekly reports as well as with other relevant documentation and liaise and where necessary make decisions, generally using email, on matters not sufficiently serious to require consideration at a meeting or where there is a degree of urgency.  Each Trustee meeting has full minutes with actions recorded and followed through.

The Chair of Trustees is informed and involved in all major aspects of the business.  The Trustees do take specific areas of responsibilities in line with their skills basis:

Geoffrey Freemantle - Day to day AUKH Sandbanks contact and acts as an Escort for AUKH Sandbanks on a once a week basis

Oliver Segal - Legal and HR and acts as a befriender to an older person

Grahame Reynolds - Legal and Retail

The Non-Executive Trustees

Mac Downes

Chairman of the Board of Trustees

Mac taught in Hounslow for 25 years including 12 years as a Junior and Primary School Headteacher. Following early retirement, he has worked in the Voluntary sector for the past 23 years. This has encompassed various roles.

Managed a homeless Charity based in Waterloo

Fundraiser for various charities- mainly in South London

Various spells as Grants Officer (South East London Community Foundation- now London Community Foundation; Wandsworth Community Empowerment Network; Sir Walter St Johns Educational Charity) - also served on various grant panels

Accredited Social Auditor (via Church Urban Fund) - conducted audits for parishes in Southwark Diocese and extensive Community Audits across deprived areas in Wandsworth

Outreach Manager for Wandsworth Older People’s Forum - helping groups set up and supporting their fundraising needs. Running workshops within Sheltered Housing Schemes to ensure older people have access to information and a voice regarding the health & social care they receive.

Retired from the above post and all paid consultancy work in May 2016 but continues to support an elderly project in Wandsworth on a voluntary basis.

Currently a Trustee of Cicely Northcote Trust (CNT) - grant giving in Lambeth & Southwark and offers voluntary support for groups funded by CNT.

Assists with Charitable Trust fundraising; Volunteer Workshop facilitator; member of sub- group supporting Day Care Centre operation; attends AUK London meetings on behalf of Trustees; responsible for staff appointments.

Married to Chris, a retired horticulturalist and a continuing creative artisan. Two sons and two grandchildren.

Geoff Freemantle


Geoff is a retired Project Manager and has lived in the local area for over 40 years. He has a good understanding of local needs and a desire to see these needs met and improved.

Geoff has served as a Trustee of Age UK Hounslow (formerly Age Concern Feltham, Hanworth and Bedfont) for some time and has been a member of the Finance and General Purposes Committee and is also the Chair of the Age UK Hounslow Members Support Group.

Geoff is a member of Healthwatch Surrey which is committed to promoting and improving local Health and Social Services and is a Governor of the Ashford and St Peters Hospital Foundation Trust.

Oliver Segal


Oliver is an employment law barrister (a Queen’s Counsel) at Old Square Chambers. He was called to the Bar in 1992.

He is also a part-time employment law judge (since 2014 at the London Central Employment Tribunal), and a qualified mediator on the CEDR (Centre for Effective Dispute Resolution) Panel.

He has extensive knowledge of all areas of employment and contract law.

He is a Befriender to an elderly member of Age UK Hounslow.

He is also Chair of Trustees of YESS (Your Employment Settlement Service).

Oliver is married to Lesley, lives in Brentford and has 2 children.

He practises and teaches meditation, and is an expert bridge player.

Grahame Reynolds


Grahame is a solicitor who has gone full circle with regard to Hounslow, having trained here in the mid-1970’s he joined Lovell Chohan Solicitors who are based in Hounslow, some five years ago.

He specialises in Private Client Law, this covers, amongst other things, Wills, Lasting Powers of Attorney, Probate and Court of Protection applications. He also deals with both commercial and property transactions.

He has been involved in various community projects for over 40 years and is currently a Trustee of a charity that assists both adults and children who are on the autistic spectrum and is legal adviser to a small family charity that provides assistance to both mentally and physically disabled children.

The Chief Executive Officer

Beverley Fyfe

Chief Executive Officer

After commencing her career with United Arab Airlines in both Egypt and the UK, Beverley moved across to the Recruitment industry where she was responsible for integrating new operations and developing systems to suit business needs. Following this, Beverley was appointed UK Divisional Manager for an international medical organisation working between London and Brussels where she spent almost a decade gaining exposure in all aspects of legal, financial, HR, administrative and Company Secretarial responsibilities. Beverley later chose to enter the Public sector, working in a management capacity for the London Borough of Hillingdon for 16 years. Here she held various additional posts including acting as a member of the Finance Committee, Curriculum Committee and Personnel Committee. Beverley was then headhunted to work at a Major Trade Union working on a variety of special projects concerning the administration of the organisation. After 5 years Beverley joined the team at Age UK where she has been able to apply all her previous knowledge.

Despite her busy career, Beverley has always enjoyed working within the voluntary sector and has held an extensive number of voluntary positions in addition to her demanding full time roles. 

Beverley was the Vice Chair of Hounslow Community Network and sat on their Executive Board, a member of Hounslow Voluntary Sector Services (HVSS), The Dementia Steering Group, The Accident and Emergency Delivery Group, The Systems Resilience Group, The Disability Community Forum, The Hounslow Locality Partnership Group, a Representative on the Hounslow Early Help Strategy Group, and The Hounslow Adult Safeguarding Board.  Beverley made the decision to resign her role as Vice Chair on 14.01.19 and therefore automatically resigned her place on the other groups.  The reason for this decision was to enable her to fully support the challenging times incurred by Age UK Hounslow.  This decision was made with the full decision of The Board of Trustees

Beverley lives in North Ruislip with her husband Allan and they have three children.