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Loneliness and social isolation are more common than you think and for many are closely linked to remaining independent and enjoying good physical and mental health.

Older lady enjoying company

“Currently, a million people over 65 feel lonely ‘often’ or ‘always’ and 3.7 million people live alone, many with no means of getting out and about.” (English Longitudinal Study on Ageing)

Our befriending services offer companionship and support to older people who are lonely or isolated, provide a link to the outside world, and can act as a gateway to other services and support.

All of our home visiting befriending services are suspended during the current Coronavirus restrictions, and these services have been temporarily reconfigured to provide telephone befriending.
If you are interested in accessing our telephone befriending support, please contact our Coronavirus Advice Line.


Befriending involves matching an older person with a volunteer befriender who can visit for a cuppa, friendly conversation and a listening ear on a regular basis. All of our volunteer befrienders undergo an enhanced DBS check and are required to provide satisfactory references as part of our recruitment process.

Where is Befriending available?

Our home visit befriending services are available to residents of Northwest Leicestershire and Rutland.

Is Befriending free of charge?

Yes. We are kindly supported by funders, including the Big Lottery, which means we can offer you the service at no cost.

How can I access this service?

You will simply need to make contact with our staff member who coordinates befriending or mentoring in your area. Their details are below:

For befriending in North West Leicestershire

Please contact Julie Pearson on 01530 833 000.

You can also email

For befriending in Rutland

Please contact Yvonne Rawlings on Tel: 01572 823 492 or Mobile: 077388 20910 between 8.30 am and, Monday to Thursday.

You can also email