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Information and Advice

  • Location: Age UK Merton
  • Price: Free
Call 02086 485792 for more info

Please note, this service is not available outside Age UK Merton - Head Office's catchment area.

Age UK Merton
277 London Road
United Kingdom

Free advice about benefits and money, housing options, care, support and more. Giving you the support that you need. Find out how we can help you

What is Information and Advice?

If you, or a loved one are going through a life-changing event, our dedicated team are on-hand to make sure that you are given the correct advice or provided with access to appropriate services to make the process easier for you.

What can we do?

We are proud to offer a comprehensive, quality assured service providing essential free information and free advice to people of state pension age and over on a variety of topics because we understand that every person’s need is different.

Health & Social care - finding a care home or getting some help at home, and how care is funded, dealing with health services
Income - welfare benefits checks, Attendance Allowance, Council Tax Support, Housing Benefit and Pension Credit
Housing - information on housing options, staying safe and warm at home, home adaptations and preventing falls
Local services - information on services available in Merton
Transport - help to apply for Oyster 60+, Taxi Cards, Freedom Passes and Blue Badges
If we are unable to assist you with your issue, we will find a local service that can help.

How to access support

 By phone: 020 8648 5793
 By email:
 At our office:  We operate a waiting list and appointment system.
 Home visits: Are available for Merton residents who are unable to attend an office appointment due to health reasons.

Further help

There are also a wide range of Age UK information guides and factsheets that may be able to answer your query.