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We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.

As we grow older we face new challenges and maybe even illness, loneliness or poverty. But that doesn’t stop us being ourselves. We still want to laugh, love and be needed. We want to stay independent and keep doing the things we love. We all want a fulfilling later life.

That’s why Age UK Merton is here. We want to see a world where everyone can love later life. We support and speak up for those that need us. We believe that living longer should be celebrated and everything we do is to maximise well-being in later life.

We deliver services, provide advice and influence our decision makers.

We want to be known for:

  • Putting people in later life at the heart of everything we do
  • Excellent services that help people in later life live independently and exercise choice
  • Being a provider of services and products that support ageing better
  • Our passion for what we do and that we care about each individual
  • Being a dynamic, credible, trusted and sustainable organisation
  • Our inspired and motivated team of staff and volunteers
  • A strong value base that influences all our decisions
  • Involving users in the design of our services


We are pleased to present our new Strategic Plan. Our main aim is to ensure that everyone in Merton has the opportunity to make the most of later life, whatever their circumstances, wants and needs. Our delivery of this aim will be guided by three key objectives:

To enable and support people in later life in Merton to love later life and change it for the better, to stay independent and keep doing the things that they enjoy

To be the voice of people in later life in Merton, influencing decision makers and raising awareness of the contribution that people in later life make to our community

To ensure that older people benefit from a well-run, sustainable organisation that involves them in the running and design of services.

Download a copy of our strategic plan.

Annual review 2015 - 2016 

 

Equalities and diversity


Age UK Merton is committed to serving all people who live in our community.  We recognise and accept that we have a legal and moral obligation to prevent and eliminate discrimination of any form.

Our services are for the benefit of older people irrespective of sex, marriage, civil partnership, ethnic origin, disability, age or perceived age, class, colour, creed, HIV/AIDS status, personal circumstances, nationality, religion or belief, sexual orientation, gender reassignment, pregnancy and maternity.

Some of our services may be targeted at particular groups of people from minority ethnic groups to people with disabilities or other minority groups.  Age UK Merton will ensure that all sections of the community are able to access the services provided by the organisation.

We are committed to equality and diversity and through this policy the organisation recognises all relevant legislation Race Relations Act 2003, Disability Discrimination Act 2005 Sex Discrimination Act 1988, Gender Recognition Act 2004, Human Rights Act 1998,  Protection of Harassment Act 1997,  The Employment Equality (Sexual Orientation) Regulations 2003,  The Employment Equality (Religion or Belief) Regulations 2003,  The Employment Equality (Age) Regulations 2006  The Equal Pay Act 1970 (amended 2003),  The National Minimum Wage Act 1998,  Rehabilitation of Offenders Act 1974, Data protection Act 1998, Equalities Act 2010.

Age UK Merton has been a member of Merton Chamber of Commerce since 2014.

What we do