At Home
- Location: Age UK Merton
- Price: £20.00
Please note, this service is not available outside Age UK Merton - Head Office's catchment area.
Age UK Merton
277 London Road
Mitcham
Surrey
CR4 3NT
United Kingdom
Email: athome@ageukmerton.org.uk
Telephone: 02086 485792
At Home with Age UK Merton provides practical help in and around the home for elderly people with a range of needs. We can help with a range of everyday tasks which include housework, making light meals, companionship, shopping, and respite for carers.
What is the service and how does it work?
You, or someone you know, might not need a great deal of help, but we’re here to support you with daily activities to help you live a more comfortable and stress-free life. The service is designed to be as flexible as possible, so no matter how much or little help you need, we will always be on hand to help.
When your referral comes into us, you will be assigned a friendly, trusted At Home Support Worker who will visit your home to complete whatever task is agreed.
At Home with Age UK Merton is a flexible and trusted service which can provide as much or as little help as needed. Our At Home Helpers are fully trained, supervised and police (DBS) checked.
As well as the practical help and support received, we can connect people to the other services provided by Age UK Merton. Including:
• Face to face and telephone befriending
• Happy Feet delivered by a footcare health specialist
• Support for health conditions
• A range of activities, classes & a lunch club at our activity centre in Mitcham.
We can arrange a free benefits check with Age UK Merton’s Information & Advice service to make sure all eligible benefits are being claimed – if eligible for Attendance Allowance this could help with the cost of the At Home service.
How to make a referral or find out more about At Home
If you are a professional and would like to refer someone you are working with to the At Home service or have some questions please complete the professional form below and a member of the team will be in touch
If you are looking for more information for yourself or are a family member or friend please email the service athome@ageukmerton.org.uk or call 02086 485792 and ask to speak to the At Home team.
Click here for the Professional Referral Form
What else do I need to know?
At Home with Age UK Merton is available Monday - Friday 9am - 1.30pm.
We charge an hourly rate to cover the cost of providing the flexible and trustworthy service. As a charity we make no profit - the payments go to paying the staff and keeping services running.
We are unable to offer personal care such as helping to dress, go to the toilet or take medication.
What is your “Never Walk Away” policy?
This is a pre-arranged emergency plan that we follow if one of our clients doesn’t open the door. We won’t leave until we know where the client is – this could be by contacting next of kin, hospitals, carers or in some cases the police. This policy offers reassurance to clients and their families.
At Home Support Worker Vacancies
We are recruiting to grow our team of At Home Support Workers, there a number of positions available. We are looking for caring, friendly and hardworking people with excellent communication skills to provide domestic support to help older people stay connected, safe and independent.