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  1. Grandparent's Day Pack 2024.pdf (PDF, 519 KB)

    older people right here in Norfolk. Our relationship with other Age UK brand partners across the UK allows us to share knowledge and expertise, and to actively promote the wellbeing of people in later life

  2. Guide to our Services 09.22a.pdf (PDF, 1 MB)

    locally to provide vital services across the county. Our relationship with other Age UK charities allows us to share knowledge and expertise, and to actively promote the wellbeing of older people through

  3. Policy - DBS checks 18 Oct 2023.pdf (PDF, 247 KB)

    lone visiting 6 DBS Update Service 6.1 The Disclosure & Barring Service (DBS) Update Service allows: • applicants to keep their DBS certificates up to date • employers to check a DBS certificate.

  4. Whistleblowing Policy 10.12.21.pdf (PDF, 183 KB)

    practice • describe how employees should raise concerns and receive feedback on any action taken • allow employees to take the matter further if they are dissatisfied with the organisation’s response • reassure

  5. Serious incident reporting policy - SMT approval 18 June 2025.pdf (PDF, 364 KB)

    incidents to the regulator. The Charity Commission also states that data on serious incident reporting allows it to better understand risks facing the sector and take appropriate action. 4.2 However, the Charity

  6. DBS Policy - Sept 2025.pdf (PDF, 292 KB)

    lone visiting 6 DBS Update Service 6.1 The Disclosure & Barring Service (DBS) Update Service allows: • applicants to keep their DBS certificates up to date • employers to check a DBS certificate. The

  7. Use of AI in the workplace - SMT 27 April 2026.pdf (PDF, 326 KB)

    manipulate older people or donors, such as through scams or identity theft. o Discrimination: Allowing Generative AI systems to unfairly treat people based on characteristics that are protected by the

  8. Grievance Policy - Sept 2025.pdf (PDF, 310 KB)

    GRIEVANCE POLICY Version: 11th August 2025 Page 5 of 8 5.5. If their representative cannot attend on a proposed date, they can suggest another date. This date must suite everybody involved. The new ... been previously involved with the grievance. 6.4. At the same time as inviting the individual to attend the appeal, AUKN will remind them or their right to be accompanied/represented at the appeal hearing

  9. AUG 2026 ( as of 1st July).pdf (PDF, 3 MB)

    16+ is welcome with no need for referral or booking, just turn up! All of our socials are free to attend. Norfolk and Waveney Talking Therapies – Support for older people We offer a range of talking therapies ... jigsaws, painting, knitting, and baking. There are also “memory books” which can prompt those attending to reminisce. Other groups at the Church include an over 55’s group, a bereavement support group

  10. AUG 2026 ( as of 24th June ).pdf (PDF, 3 MB)

    16+ is welcome with no need for referral or booking, just turn up! All of our socials are free to attend. More below…. Age Friendly Activities & Events across Norfolk These events are organised by ... jigsaws, painting, knitting, and baking. There are also “memory books” which can prompt those attending to reminisce. Other groups at the Church include an over 55’s group, a bereavement support group