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  1. ICT policy - SMT approval 18 June 2025.pdf (PDF, 352 KB)

    Communication Technology • Information Communication Technology: all devices, applications and systems that allow the Charity to store, manipulate, retrieve, transmit, receive information electronically • Onyx IT: ... 13. USING YOUR OWN DEVICE 13.1. Age UK Norfolk recognises the benefits that can be achieved by allowing staff and volunteers to use their own electronic devices when working at home or when travelling

  2. Guide to our Services 23.1.24.pdf (PDF, 1 MB)

    locally to provide vital services across the county. Our relationship with other Age UK charities allows us to share knowledge and expertise, and to actively promote the wellbeing of older people through

  3. Guide to our Services 6.12.23.pdf (PDF, 1 MB)

    locally to provide vital services across the county. Our relationship with other Age UK charities allows us to share knowledge and expertise, and to actively promote the wellbeing of older people through

  4. Anti fraud policy - SMT approval 18 June 2025.pdf (PDF, 254 KB)

    possibility of irregularities including those affecting cash, stores, property, remuneration or allowances. Reporting of suspected irregularities is essential as it: • facilitates, if necessary, a proper

  5. Risk assessment - home, remote support or office working environment - January 2026.pdf (PDF, 249 KB)

    Reassessment carried out at any change to work feature or individual needs. • The nature of the work allows for natural breaks. • Lighting and temperature can be controlled. • Adjustable blinds and windows

  6. IT Policy jun 21.pdf (PDF, 187 KB)

    Communication Technology Information Communication Technology: all devices, applications and systems that allow us to store, manipulate, retrieve, transmit, receive information electronically. 5 Responsibilities ... first. 6.11 Using your own device Age UK Norfolk recognises the benefits that can be achieved by allowing staff and volunteers to use their own electronic devices when working at home or when travelling

  7. Risk assessment home or office working environment 19 Feb 2024.pdf (PDF, 140 KB)

    Reassessment to be carried out at any change to work feature or individual needs. • The nature of the work allows for natural breaks. • Lighting and temperature can be controlled. • Adjustable blinds and windows

  8. Policy - recruitment of ex-offenders policy 20 July 2023.pdf (PDF, 223 KB)

    to see it as part of any recruitment / placement process. 4.3 Unless the nature of the position allows AUKN to ask questions about an applicant’s entire criminal record, AUKN only asks about unspent convictions

  9. Risk assessment - home, remote support or office working environment - Jan 2026.pdf (PDF, 249 KB)

    Reassessment carried out at any change to work feature or individual needs. • The nature of the work allows for natural breaks. • Lighting and temperature can be controlled. • Adjustable blinds and windows

  10. Recruitment of ex-offenders Policy - Sept 2025.pdf (PDF, 229 KB)

    to see it as part of any recruitment / placement process. 4.3 Unless the nature of the position allows AUKN to ask questions about an applicant’s entire criminal record, AUKN only asks about unspent convictions