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  1. March 2025 ( as of 29th Jan)Diary dates.pdf (PDF, 2 MB)

    opportunity to improve wellbeing, try something new and meet others in a safe environment. Free to attend, but booking is essential. Click on the link below to go to the website page. There is more information ... opportunity to improve wellbeing, try something new and meet others in a safe environment. Free to attend, but booking is essential. Click on the link below to go to the website page. There is more information

  2. Feb 2025 Diary dates( 29th Jan version).pdf (PDF, 2 MB)

    opportunity to improve wellbeing, try something new and meet others in a safe environment. Free to attend, but booking is essential. Click on the link below to go to the website page. There is more information ... opportunity to improve wellbeing, try something new and meet others in a safe environment. Free to attend, but booking is essential. Click on the link below to go to the website page. There is more information

  3. Grapevine March 2025.pdf (PDF, 6 MB)

    year. A significant factor in this success has been the legacy income of over £200,000, which has allowed us to maintain our financial stability and ensure that we continue delivering vital services. March ... have launched a new annual notification service for volunteer subscribers to the Update Service, allowing subscribers to confirm they still require the service. Once volunteers receive this notification

  4. Nov 2024 Diary dates ( 30th Oct version).pdf (PDF, 5 MB)

    opportunity to improve wellbeing, try something new and meet others in a safe environment. Free to attend, but booking is essential. Click on the link below to go to the website page. There is more information ... opportunity to improve wellbeing, try something new and meet others in a safe environment. Free to attend, but booking is essential. Click on the link below to go to the website page. There is more information

  5. Website Service Advocacy.pdf (PDF, 139 KB)

    need to be made that affect their lives. We assist older people by giving them information which allows them to make informed choices. To obtain our help, telephone our advice line (0300 500 1217 Monday-Friday

  6. December 2024 Diary dates( 30th Oct version).pdf (PDF, 5 MB)

    December Diary Dates We will be attending 3rd December- Love Downham Market Shop on Bridge Street10am to 1pm 5th December-11am to 2pm Beaupre Hall , Outwell( alongside Freebridge Community Housing Advisor) ... opportunity to improve wellbeing, try something new and meet others in a safe environment. Free to attend, but booking is essential. Click on the link below to go to the website page. There is more information

  7. Complaints policy.pdf (PDF, 456 KB)

    the heart of what we do. We see our complaints process as a positive tool in improving standards, allowing us to learn from people’s experiences of our services and we consider feedback from service users/customers ... arrangements are made with all parties for the appeal to be heard. The complainant will be invited to attend and will be informed that if they so wish they can be accompanied by a family member, friend or representative

  8. NFK 3 Support for Norfolk carers 05.20.pdf (PDF, 373 KB)

    you do not have any people who can help nearby, care workers will provide an initial response to allow enough time to plan what will need to happen next. For information, go to https://www.norfolk.gov ... entitled to benefits which are all means-tested and depend on your own personal circumstances. Carer’s Allowance, Carer’s Credit and Universal Credit (Carer element) are government benefits you might be eligible

  9. Data protection - data protection policy 20 July 2023.pdf (PDF, 313 KB)

    Chief Executive (Interim) 20th June 2023 Amended point 5 last bullet point from ‘12 months’ to attend or complete data protection awareness training sessions at intervals ‘as appropriate to their role ... that the appropriate action (if required) is established to mitigate the impact of the incident • to attend or complete data protection awareness training sessions at intervals as appropriate to their role

  10. Data protection policy - SMT approval 18 June 2025.pdf (PDF, 375 KB)

    Chief Executive (Interim) 20th June 2023 Amended point 5 last bullet point from ‘12 months’ to attend or complete data protection awareness training sessions at intervals ‘as appropriate to their role ... that the appropriate action (if required) is established to mitigate the impact of the incident • to attend or complete data protection awareness training sessions at intervals as appropriate to their role