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  1. Guide to our Services 09.22a.pdf (PDF, 1 MB)

    locally to provide vital services across the county. Our relationship with other Age UK charities allows us to share knowledge and expertise, and to actively promote the wellbeing of older people through

  2. Grandparent's Day Pack 2024.pdf (PDF, 519 KB)

    older people right here in Norfolk. Our relationship with other Age UK brand partners across the UK allows us to share knowledge and expertise, and to actively promote the wellbeing of people in later life

  3. DBS Policy - Sept 2025.pdf (PDF, 292 KB)

    lone visiting 6 DBS Update Service 6.1 The Disclosure & Barring Service (DBS) Update Service allows: • applicants to keep their DBS certificates up to date • employers to check a DBS certificate. The

  4. Grievance Policy - Sept 2025.pdf (PDF, 310 KB)

    GRIEVANCE POLICY Version: 11th August 2025 Page 5 of 8 5.5. If their representative cannot attend on a proposed date, they can suggest another date. This date must suite everybody involved. The new ... been previously involved with the grievance. 6.4. At the same time as inviting the individual to attend the appeal, AUKN will remind them or their right to be accompanied/represented at the appeal hearing

  5. Grandparent's Day Pack 2025.pdf (PDF, 515 KB)

    older people right here in Norfolk. Our relationship with other Age UK brand partners across the UK allows us to share knowledge and expertise, and to actively promote the wellbeing of people in later life

  6. Age UK Norfolk Guide to our Services - Website 01.22.pdf (PDF, 1 MB)

    locally to provide vital services across the county. Our relationship with other Age UK charities allows us to share knowledge and expertise, and to actively promote the wellbeing of older people through

  7. Guide to our Services 09.22.pdf (PDF, 1 MB)

    locally to provide vital services across the county. Our relationship with other Age UK charities allows us to share knowledge and expertise, and to actively promote the wellbeing of older people through

  8. Age UK Norfolk Guide to our Services 12.22.pdf (PDF, 1 MB)

    locally to provide vital services across the county. Our relationship with other Age UK charities allows us to share knowledge and expertise, and to actively promote the wellbeing of older people through

  9. IT Policy jun 21.pdf (PDF, 187 KB)

    Communication Technology Information Communication Technology: all devices, applications and systems that allow us to store, manipulate, retrieve, transmit, receive information electronically. 5 Responsibilities ... first. 6.11 Using your own device Age UK Norfolk recognises the benefits that can be achieved by allowing staff and volunteers to use their own electronic devices when working at home or when travelling

  10. NF factsheet 1 Emergency Response Telephones Updated Sept 2019.pdf (PDF, 321 KB)

    (online shop) or call on 0800 9788800. Email: sales@buddi.co.uk The Canary activity-monitoring system allows people to check on relatives living elsewhere. For information, go to https://www.canarycare.co.uk/ ... and want safety and independence indoors and out. It operates using the mobile phone network and allows the end users to continue living at home without restrictions. There is a small, mobile alarm device