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FREE,  confidential, impartial, expert information and advice by Age UK North Craven.

Pictured here on the left we have Caroline Wilson and Tracy Whalley on a recent visit to the Bentham Community Link Café  giving lots of helpful advice, information leaflets and personal one to one chats to the locals, not to mention the near by clubs and day activities available to all.


Office times are 9.30am to 4pm Monday to Friday by phone or one to opeintments Monday to Thursday 9.30am to 3.30pm. Please phone 01729 823066 and ask for Tracy,  who will arrange a time to ring you back and advise you at length.

Age UK North Craven's Information & Advice Service is a free, independent, impartial and confidential service for older people in North Craven.

What our service offers:

  • We can check your income and entitlement to extra benefits.
  • We can help you complete complicated application forms.
  • We can help you keep yourself and your home warm in winter.
  • We offer advice on issues about housing and property.
  • We answer and guide you if you are thinking about care choices and how to access more help.

If we are not able to help, we will always try to signpost you to someone who can.

Topics we can help you with:

  • Housing and property issues
  • Health
  • Leisure and social activities
  • Your rights and local services

If we are not able to help, we will always try to signpost you to someone who can.

How do I access the service?

We want our information and advice service to be convenient and easy to access. Sometimes queries are straight-forward and can be answered by us providing a leaflet or telephone number. Others are more complex and can take several home visits and phone calls.

By phone: We can provide quick answers by phone on 01729 823066 - from Monday – Friday 9.30am – 4.00pm.

Face to face: We can arrange to visit you at your home, or meet you at a venue of your choice and which is easy for you to attend use.  Our confidential Information and Advice Face to Face service is available Monday – Thursday 9.30am – 3.30pm.

Don't hesitate

Please don't hesitate to contact us and ask us for help or advice.

Free Wills Month allows national charities, including Age UK, the chance to offer their supporters aged 55 and over the opportunity to have a simple will written or updated free of charge by a participating solicitor.

Age UK calls for a more considered approach to prescribing medicines for our older population

  • Nearly 2 million older people on 7+ prescription medicines at risk of side effects that are severe in some cases, and occasionally even life threatening.

  • Age UKlaunches a new report today that says too many older people in our society are on too many prescribed medicines, putting them at risk of side effects that in a worrying number of cases can lead to falls and a range of other serious harms. 

  •  ·        In excessive numbers

    ·        In unsafe combinations

    ·        without the consent or involvement of the older people concerned

    ·        And without the support and help older people need to take them.  

Advice you may find helpful

Staying healthy and independent in later life