Claiming benefits? You don't need to pay for help

Did you know that applying for benefits such as Attendance Allowance is free?

Some older people are being contacted by companies offering to help them claim benefits or correct gaps in their National Insurance records, often in exchange for a fee.

While these services aren't necessarily illegal, the fees can sometimes amount to hundreds of pounds. In some cases, people may not realise they've agreed to pay for a service until they've already entered into an agreement.

At Age UK North Tyneside, we want to remind older people and their families that you don't need to pay a company to make a benefits claim, and free, independent support is available.

What should you look out for?

Claims Management Companies (CMCs) may contact you offering to help with applications for benefits such as Attendance Allowance or issues relating to Home Responsibilities Protection (HRP).

Attendance Allowance is a benefit that can help older people who need extra support with personal care or supervision because of a disability or health condition.

Home Responsibilities Protection is a scheme that previously helped protect National Insurance records for people who took time away from work to care for children or others. Missing records could affect someone's State Pension entitlement.

Although companies may offer to manage these processes on your behalf, it's important to remember that making these claims directly is free.

Before agreeing to any paid service, take time to understand what you're signing up for, whether there are any fees involved and whether you could access the same support for free. Reach out to us for a free service to showcase what exactly you can do without paying, and what other benefits you might be eligible for.  

Free, trusted support from Age UK North Tyneside

We understand that navigating benefits and financial entitlements can sometimes feel complicated, particularly if you're unsure what you're eligible for or how to apply.

That's why our team at Age UK North Tyneside is here to help.

We provide free, independent information and advice to help older people understand their entitlements and access the support available to them.

Whether you have questions about Attendance Allowance, need guidance on benefits or simply aren't sure where to start, our friendly team can help you explore your options.

Speak to our team

If you've been contacted by a company offering to manage a benefits claim for a fee, or you'd like advice about what you may be entitled to, please get in touch.

Call Age UK North Tyneside on 0191 280 8484.

You can also find further information about claiming Attendance Allowance and protecting yourself from unnecessary charges through the Department for Work and Pensions (DWP) campaign.

Remember: Claiming benefits is free, and you don't have to navigate the process alone.