The Visiting Service provides support to lonely, isolated people aged 50 and over living in Nottingham and Nottinghamshire.


What is the Visiting Service?

Our Visiting Service provides social contact for people who are socially isolated in Nottingham and Nottinghamshire. The service will provide a trained volunteer visitor (subject to availability) who will socially engage with older people either in their own home or the wider community.

The service does not provide:

  • Personal Care
  • Tenancy support
  • Domestic help

The service does provide:

  • Support via trained volunteers who can provide companionship, chat and listen, reminisce, make a drink for you or undertake activities (jigsaw, play cards or dominoes, etc) where appropriate
  • Help you to access other services you require, such as housing needs, counselling, lunch clubs or day centres, welfare benefits advice etc.

How to access the service?

The Visiting Service welcomes anyone who is:

  • at least 50 years old
  • a resident in Nottinghamshire in need of social contact

Our trained staff will talk to you about your needs and you will be matched with a volunteer who will visit you on a regular basis.

Our contact details

For more information please contact the Visiting Service on:
t 0115 844 0011


What our service users said

A user of the service said, “The volunteer is cheerful. Her visits help to alleviate my loneliness. I look forward to her visits. I feel happier as a result of her visits. I tend to feel more optimistic about things because I have a volunteer to talk to. She is very kind.”

A volunteer said, “It means a definite outing and something to look forward to each Tuesday morning. It is a very sociable morning as we meet up with various other people we have met through having coffee each week.”

A family member said, “I am very grateful as well, for all the support my mum has received from you. As all the family have children in their teens and work full time, it is vital that this service is still there to support vulnerable elderly people. Many thanks.”