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Home services

Our useful housekeeping service can help you with a range of support at home.

What can we help with?

  • Housework (dusting, hoovering, bed making, cleaning)
  • Laundry
  • Shopping
  • Prescription collection
  • Preparing light snacks
  • Other tasks as agreed

Our housekeepers carry Age UK Richmond upon Thames ID and have full DBS clearance for peace of mind.

Please note we do not provide personal care, however we can advise you of organisations who do provide this support.

How much will it cost?

Our charge is £18 per hour.

We also charge a £35 registration fee when you start using the service.

Payment will be taken by monthly direct debit.

How do I book an appointment?  

Please contact our housekeeping team on 0208 878 3569 or email us at

Our housekeeping coordinator will visit you prior to your first appointment to assess the help you require.

Update August 2021:

We currently have limited capacity within the service meaning we are operating a waiting list in most cases. We will do everything we can to help as soon as possible.


As a local charity we are always in need of donations and local support. If you would like to make a donation to this service please send your cheque (made payable to Age UK Richmond upon Thames) to Age UK Richmond upon Thames, The White House Community Centre, 45 The Avenue, Hampton, TW12 4RN or donations can be given by cheque to our housekeepers when they visit.

Please note that this service is not an emergency service, but we will always help where we can.