Work for us

Current Vacancies with Age UK Wigan Borough 

1. Support at Home Team Leader

We are seeking a Team Leader, responsible for the operational leadership, performance management and development of two distinct but connected services:

• Home Help, a person-centred, income-generating support service focused on enabling independence and reducing isolation.
• Handyperson, a practical support service delivered under local authority contract arrangements, requiring structured performance monitoring, compliance reporting and contract accountability.

The postholder will ensure both services operate efficiently, meet financial and contractual targets, deliver high-quality outcomes for customers and align with Age UK Wigan Borough values.  The role requires balancing commercial performance, compliance requirements, workforce management and service quality across two departments with different operational challenges and opportunities.

If you have strong management skills, excellent organisational skills and experience of developing a commercial service, we would love to hear from you.

Salary: £27,801 (pay award pending)

Hours: 37 hours a week

Closing date: 9am, Monday 23rd March 2026.  Interviews initially scheduled for Wednesday 25th March 2026.

SAT TL Job Description and Person Specification

Background Information

2. Support at Home Home Helpers/Cleaners

We are looking for people who are caring, compassionate, reliable, honest and who have a genuine interest in the wellbeing of older people.  You need to be self-motivated and committed, with a flexible attitude and good organisational skills.  We don't necessarily need people with previous experience - the most important thing is to be able to chat with your customer and provide the service that they want.

As a Support at Home Home Helper, you will be providing a regular visit to customers in their home and be responsible for a range of domestic cleaning tasks, including ironing and laundry.  Some customers may also request that errands are completed, such as shopping, picking up prescriptions or want to have a wellbeing visit.  This is more than just a cleaning job but most visits do incorporate cleaning duties.

We are looking for people who can work 16 hours a week, over three set days.  You need to be a driver with access to a car - although we try to arrange jobs close to your home, they are not always accessible by public transport.  

You will be working as part of a team of 8-10 Home Helpers, supported by an Assistant Team Leader.  

The services operates Monday to Friday, between 9am and 5pm.  There is no weekend, evening or work over the Christmas period.

We will provide a uniform top and PPE (gloves, apron etc).  You will need to have comfortable trousers/leggings to wear with the top and suitable footwear.

Salary: £12.21 per hour (pay award pending)

Job Description and Person Specification

If you are interested in the Home Helper/Cleaner role, please ring the Support at Home office on 01942 615885 for an informal discussion.  For all other roles, please complete the application documents as below.

Application Process

Age UK Wigan Borough cannot accept any responsibility for the failure to receive electronic applications.

Please ensure that you read, complete and return GAP 1 and 2 to enquiries@ageukwiganborough.org.uk

Alternatively, you can post your application to:

Central Services Manager - Age UK Wigan Borough, 74-80 Hallgate,Wigan WN1 1HP

Telephone: 01942 615880 

Personal CVs will not be accepted as applications under any circumstances.

Age UK Wigan Borough reserves the right to restrict applications to the first 50.

Sponsorship for work - we are not a care agency and are unable to support people who are seeking sponsorship for work in the UK.

General Application Pack (GAP)

GAP 1 - Application Form 

GAP 2 - Equality and Diversity Monitoring Form 

GAP 3 - Rehabilitation of Offenders Act 1974

GAP 4 - Our Values Statement

N.B.  All documents are in Word.   If you are unable to access word documents, please contact us, giving your address, to arrange for copies to be sent in the post.