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Covid 19 and Coronavirus

Published on 16 March 2020 01:33 PM

It is very easy to feel overwhelmed and anxious in the current Coronavirus outbreak as there is lots of conflicting information and concerns as different governments deal with the outbreak in different ways.

We at Age UK Bromley & Greenwich are here to support and protect you as much as we can, and we try to provide clear, concise and correct information to you that you can rely on.

Current Services impacted by Coronavirus

In line with government advice on Monday 11th March and again on the 23rd March, we have reduced our services in order to best protect our clients who are most vulnerable to this virus.  We are doing this by choosing to minimise as much contact and unnecessary trips as possible. We know that this will be upsetting for some of you, and difficult for others - particularly those who look forward to weekly clubs, groups and visits.

We will review these in line with government and advice and as these change, we will update here, as well as putting up notices on our Facebook and Twitter feeds.

Unaffected Services

  • Shopping Services - will continue as normal and we are now at capacity and unable to take on new clients
  • Befriending - our volunteers will still talk to you by phone and by email.  If you normally have a face to face visit we will be talking to you about switching to regular phone calls or emails for a while
  • Take Home and Settle
  • Sitting Service
  • Handy Person - as of 24th March, offering a reduced service only installing priority external handrails and key safes
  • In Hospital Advice at the Princess Royal University Hospital
  • Bromley Information and Advice Services - our Information and Advice team will continue to give support via the phones and by email.  You can contact us via info@ageukbandg.org.uk or on 020 8315 1850
  • Greenwich Information and Advice Services - our Information and Advice team will continue to give support via the phones and by email.  You can contact us via info@ageukbandg.org.uk or on 020 8294 3013

Group events

These have been suspended from Tuesday 17th March until further notice.  This includes:

  • Singing for Fun
  • Men and Women in Sheds - all sheds - Eltham, Penge and Woolwich, are suspended
  • Eltham Men in Sheds Open Day - 4th April, has been postponed and will be rearranged at a later date
  • Befriending Hubs - all hubs are suspended
  • Dementia Hubs, Workshops and Memory Lane Cafe
  • IT and Art Classes - all classes suspended
  • Eltham Gardening Group
  • Exercise classes - all classes and walks are suspended
  • Gurkha Community Events - all events (snooker, computer classes and Thursday social group at the YMCA) are suspended
  • Carer Events and workshops - support will continue via phone and email
  • Long Term Health Conditions Events and Workshops - support will continue via phone and email
  • Day Opportunities - Garden Rooms, Chislehurst and Time Court, Charlton will close on Friday 20th March until further notice

Face to Face Services

These have been suspended from Tuesday 17th March until further notice.  This includes:

  • Clip it Home Visits
  • Clip It Clinics - all clinics were cancelled starting 23rd March till further notice
  • Befriending Volunteers - will still be available to do telephone befriending but will be unable to visit
  • Dementia Befriending Volunteers - will still be able to do telephone befriending but will be unable to visit
  • Help at Home Support
  • Information and Advice Drop-in and face to face meetings - telephone consultations will continue
  • Form Filling visits
  • Care Navigators - will be providing support by phone and email but will not be making home visits.

If you would like to confirm your particular service or have any other questions, please do feel free to contact us.  Please keep in mind that we have reduced staff and a greater number of calls than usual - if you can't get through please do keep trying.

  • Bromley Office - 020 8315 1850
  • Greenwich Office - 020 8294 3010

Sources of Further information about Coronavirus

Here is a link to Age UK National current advice on several questions, such as

  • What is Coronavirus,
  • What are the symptoms and
  • How to self-isolate

The NHS has useful information on staying at home

Mental Health UK has some detailed information on how to protect your mental health during this upheaval and methods to possibly reduce some of the anxiety and stress you may be feeling.

The Campaign to End Loneliness also has information on your mental health and links to further sources of support and information

There is an excellent resource for working parents and adults who aren't being given specific advice about Covid-19 at Parent Scheme.  This includes information on child care, working from home, caring for older parents and schooling with links to further resources.

Glossary

There is a lot of new and confusing terms being used in this current outbreak.  We've put together a glossary of some of the most used along with their definition here.

Myth Busting

With lots of false information and stories doing the rounds, you can check the World Health Organisation's website to check which ones are true.

 

5 things you can do to help infographic