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Our Information and advice service provides free, up-to-date, independent information, advice and support on all issues of concern to older people, their families, friends and carers.

The service is primarily provided via telephone, but if you would rather speak to someone in person, give us a call and arrange a time to drop in. This is a confidential and impartial service that promotes independence and wellbeing by giving older people the information and advice they need to make informed decisions.

We understand that everyone is unique, so we talk to people about their needs in depth.

If you would like to find out more about our Information and Advice service please call our friendly team on 01296 431911 Select option 4 for Information and Advice.
Alternatively, you can also email us at:

Please note, our office hours are Monday to Friday 9:30 am to 1:30 pm. 

Free booklets and online information