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Age UK Switched Off Campaign

Published on 31 July 2019 11:23 AM

Changes to the TV licence for over 75's

The BBC has announced that from June next year the BBC will fund a free licence for over 75s in receipt of Pension Credit. 

Lisa Butland, chief executive of Age UK Calderdale and Kirklees said: “TV can be really important for Older People with 2 in every 5 older people saying that the TV or radio is their main source of company.” “We were approached by a lady from Springwood in Huddersfield only last week. She has a disability and cannot leave her home unaided and has income below the tax threshold and she was so upset at the thought of losing her telly as she would struggle to pay the license fee. Age UK strongly oppose the move and are urging PM Boris Johnson to take back responsibility for the licence fee." Age UK has a petition with the aim of trying to save free TV licences for over 75s.

Age UK Switched off campaigne 

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During a local Huddersfield over Fifties Forum (HOFF) meeting, members explained some of their worries about the issue and the problems they feel it will cause. A major concern was over loneliness and isolation and how this may impact health. Another common concern was how those who are house bound and struggle to understand or know how to pay for their licence will be helped. Furthermore Some were worried about data protection when gathering information to prove that they were in receipt of Pension Credit.

There will be various methods of support available these include:

  • TV Licensing will be providing face-to-face assistance for older people through a programme delivered by specially trained customer care staff, for example through meetings in community centres. 
  • For those who may need additional support, TV Licensing will be visiting people in their homes to offer help.
  • There will also be a free telephone information line for older customers and their relatives to access recorded information on the new policy and advice to customers by calling 0800 2321382.
  • We will be increasing advice team members at the TV Licensing customer support call centre.
  • Information and frequently asked questions can also be found on the TV Licensing website